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Reset Pin from sign in page without password

%3CLINGO-SUB%20id%3D%22lingo-sub-690581%22%20slang%3D%22en-US%22%3EReset%20Pin%20from%20sign%20in%20page%20without%20password%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-690581%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20recently%20gone%20passwordless%20in%20our%20organization%2C%20and%20for%20the%20most%20part%20we%20have%20not%20had%20any%20issues.%26nbsp%3B%20One%20came%20up%20today%20where%20a%20user%20forgot%20their%20pin%2C%20and%20when%20they%20click%20forgot%20your%20pin%2C%20it%20asks%20for%20your%20password.%26nbsp%3B%20They%20do%20not%20have%20a%20password.%26nbsp%3B%20How%20can%20we%20reset%20a%20pin%20from%20the%20login%20screen%20without%20a%20password%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-690581%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAuthentication%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESecurity%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
David Humiston
New Contributor

We have recently gone passwordless in our organization, and for the most part we have not had any issues.  One came up today where a user forgot their pin, and when they click forgot your pin, it asks for your password.  They do not have a password.  How can we reset a pin from the login screen without a password? 

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