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Alex Melching's avatar
Alex Melching
Iron Contributor
Aug 02, 2018

Office 365 MFA Enabled Users and the Apple Mail app for iOS Concern

Office 365 MFA and the Apple Mail app for iOS concern? We ourselves and several customers using Office 365 have noticed a recent issue with the Apple Mail app for iOS when Office 365 MFA is enabled. ...
Authentication
office 365
JPSAndyJ's avatar
JPSAndyJ
Copper Contributor
Oct 15, 2019

Jim_Hill that's a very good point and I'm glad you brought it up.

 

Modern Auth with O365 works around the premise of "authentication tokens" and I believe once a user's phone has said token, they can authenticate with virtually any aspect of the O365 platform.

 

So yes, authenticating with any app that requires Modern Authentication should authenticate with every O365 service on that device.

Jim_Hill's avatar
Jim_Hill
Copper Contributor
Oct 15, 2019

Thanks JPSAndyJ   I would just have recommended the use of the Outlook for iOS app but the current app does not provide ready integration with iOS contacts, making it hard for users who want a global contact set on their phones.  

  • JPSAndyJ's avatar
    JPSAndyJ
    Copper Contributor
    Oct 15, 2019

    Jim_Hill Same with us.  We used that as a "quick fix" until we figured out the whole MFA situation on iOS, but users weren't happy with the fact that it didn't sync their phone contacts & calendars.

     

    It is a great workaround though in the event that all else fails.

    • vortiz's avatar
      vortiz
      Copper Contributor
      Oct 15, 2019

      JPSAndyJ  There is a way to sync O365 contacs to iPhone contacts. 

       

      \https://support.office.com/en-us/article/can-t-sync-calendar-and-contacts-with-my-phone-or-tablet-8479d764-b9f5-4fff-ba88-edd7c265df9f

      • Jim_Hill's avatar
        Jim_Hill
        Copper Contributor
        Oct 15, 2019
        I never saw that before. Thanks, I’m looking into the sync function.

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