Authenticator backup use company account

Brass Contributor

Just switched phones yesterday and discovered my Authenticator app backs up using a personal Microsoft account instead of my business account. If MFA is required by a business, shouldn't Authenticator be backed up using business accounts? In my opinion, there should be a way to keep business and personal MFA separate within a single app. Outlook does this with my business and personal email accounts...

2 Replies

@Kidd_IpThat just verified what I already discovered. Authenticator is backed up using personal accounts only. I have many business users who only use Authenticator for business and don't have nor do they want a personal Microsoft account. It's confusing to them to know when to use which account.

 

There should be a way to keep your business and personal separate without reduced functionality - in this case, backing up. Some business password managers have this capability already.