Forum Discussion
Failed to acquire mutex for user - user can't logoff
Hello, Anybody experiencing troubles when users signing out? "Failed to acquire mutex for user:" "Failed to acquired logoff lock for user..." Sessions keeps hanging with a couple of proce...
Jason_Parker we are also seeing a number of issues with what I would describe as "stuck profiles" where the user gets an error "cannot open virtual disk"
When running some powershell to see the state of handles on the profile we see some open file handles from a previous session which stop the profile from getting loaded. We have to clear these with powershell before the user can successfully log on. I will PM you with our support ticket.
Any update or resolution on this issue ?
encountered similar problem in the Azure Virtual Desktop environment after installing the latest update for FSLogix 2210 hotfix 2 (version 2.9.8612.60056)
OS type : Windows 22H2 build 19045
following error message when users attempt to sign in to their sessions:
The Fslogix Apps Services service failed the sign-in
The wait operation time out.
