FSLogix topics

FSLogix Version Compatibility

be0109 — Mon, 20 Apr 2026 13:39:17 GMT

Hi,

We are using FSLogix on a Windows Server 2025 RDS farm and are looking to update FSLogix version from 2.9.8884.27471 to the latest version. Is to ok to update one or two of the RDS hosts at a time to make sure there are no issues, or is it required to update all RDS hosts at the same time for profile compatibility.

Thanks!

FSLogix Problem with Microsoft.AADPluginBroker

maydin — Tue, 17 Feb 2026 10:25:32 GMT

We have a few on prem windows 2022 RDS farms using fslogix and outlook. We are bashing our heads against the wall because of the this 58tm1 problem. Every once in a while (5 times a day) a user will get a 58tm1 error while trying to open outlook, we usually fix the problem by deleting the Microsoft.AAD.BrokerPlugin which would fix things for a short while, because we've tried everything else out there, nothing works.

Every possible settings combination, registry fixes etc... Newest fslogix versions (hello 25.09) do not fix anything but break everything (this entire branch has a nasty bug which would create temporary profiles and fill every storage space available).

Let me know any possiblity to fix this =)

Teams asks for sign in again

StefanW1650 — Mon, 16 Feb 2026 18:33:19 GMT

Hello,

we have a windows 11 25h2 non persistent vdi with Citrix. Fslogix in version 26.01. our problem is, that every time a user logs on, he get in teams the message

we weren't able to connect. Sign in and we‘ll try again.

I have only the following exclusions

<Exclude Copy="0">AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\Logs</Exclude> <Exclude Copy="0">AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\PerfLogs</Exclude> <Exclude Copy="0">AppData\Local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\WebStorage</Exclude>

I set roam identity to 1 and 0. both doesn’t change the behavior.

the windows 11 is azure hybrid joined. The user gets a prt token at logon. If I click in teams on logon, the user sign ins well.
but this is needed everytime the user starts a new session.

any idea what goes wrong? What are the right settings for fslogix to work well for teams?

regards

stefan

Fslogix - Deleting user documents from the document/image/download directories

pau26 — Wed, 26 Nov 2025 14:37:59 GMT

hello,

I have a Terminal infrastructure with 10 servers acting as RDS (Windows Server 2022, fslogix version 2.9.8884.27471). Users mount the .vhdx profile that resides on a dedicated server. To limit the size of the profiles, I need the contents of the desktop/Pictures/Documents/Downloads to be deleted upon logout or login.
I tried creating a logoff and login policy, but it doesn't work. Users simply log out, so from what I've read, the policy isn't applied. I opted for redirection fodder, but here too, I'm having some difficulty applying the policy, which isn't actually inherited. I linked it to a test OU containing a test user, so it's quite limited. What would be the best solution for managing file cleanup?

Thank you

Fslogix and outlook 58tm1 problems

Glasofruix — Mon, 17 Nov 2025 13:55:24 GMT

Hello,

I am in dire need of some help because i'm at my wit's end here.

We have a few on prem windows 2022 RDS farms using fslogix and outlook. We are bashing our heads against the wall because of the dreaded 58tm1 problem. Every once in a while (5 times a day) a user will get a 58tm1 error while trying to open outlook, we usually fix the problem by deleting the Microsoft.AAD.BrokerPlugin which would fix things for a short while, because we've tried everything else out there, nothing works. Every possible settings combination, registry fixes etc... Newest fslogix versions (hello 25.09) do not fix anything but break everything (this entire branch has a nasty bug which would create temporary profiles and fill every storage space available).

The users are growing tired, the support guy is considering goat herding as an alternative and the higher ups are veeeeeeeery displeased. Problem, we can't fix this, not in a timely fashion, not cleanly or easily.

This seems to be an ongoing issue which has been present for years but got exacerbated lately with modern auth and subscription model shift for office. Is there some hope or do i have to start explaining to people how to type in their passwords? Because my next step would be to nuke everyone's aadbrokerplugin folder at the end of the day.

Thank you for reading my rant :)

Policy Definitions doesn't work

MP_RKA — Tue, 16 Sep 2025 14:37:46 GMT

The policy definitions in recent versions (since 2210 H2) aren't working. An error always occurs when loading them with a GPO.

Has anyone encountered this problem before?

fslogix printing does not work after changing profile from UPM to fslogix

JanO — Wed, 10 Sep 2025 08:53:09 GMT

I use Manuel Winkel's script <www.deyda.net> to convert UPM profiles to FSLogix profiles. When users log in again, some of them are unable to print. Deleting the printer, even from the registry, does not help. Adding new printers does not work. Restarting the printer queue does not work. If I delete the profile and create a new one, printing works. Does anyone have any ideas? Equipment: Windows 2019, Citrix 7 2203 CU6, and FSLogix 3.25.626.21064

Error removing Rule at logoff

JenStr74 — Thu, 14 Aug 2025 09:52:44 GMT

Hello folks.

during user logoff Fslogix is trying to remove some rules but get an exception

[ERROR:80070490] Error removing Rule: C:\Users\username\AppData\Local\CrashDumps (Element not found.)

As a result it removes "users profile" and "local_username" folder correctly with no issues, but sends Error to the logs.

It's spamming the logs because it will put error one every excluded folder from redirection.
We don't use any FSLogixAppsRuleEditor or something else, checked by ."\frx.exe list-rules -verbose" it returns - "No rules"

The redections.xml looks like

[...]
<Exclude Copy="0">AppData\Local\CrashDumps</Exclude>
[...]

Is this an known issue ? Thinking it came around with 3.25.202.4223.

Thx
Jens

Adobe Acrobat Pro Sign on issues in AVD

Matt_OCC — Thu, 17 Jul 2025 21:10:00 GMT

We have a Windows 11 Multisession AVD pool with 2 Hosts using FSLogix on the latest versions. We have the Hosts shutdown when no one is logged.

Users are having an issue where Adobe Acrobat does not remember the users sign on information and they have to sign in again. While I do not think this is specifically a FSLogix issue, I am wondering if anyone else has run into this kind of issue and how the solved it.

How to check the file is fslogix redirection file？

cheewill — Fri, 11 Jul 2025 02:34:08 GMT

hi，I am a developer。I write a minifilter，which altitude is 138200。 I want to check a fileobject is a FSLogix’s redirection file。I foud four ECP GUID in the fslogix driver。

I want to check in minifilter precreate callback function，but it is not effect。

Could you tell me the problem？thanks！

DEFINE_GUID(GUID_1, 0x5AE07381, 0xAA1E, 0x4571, 0xB4, 0x3B, 0x37, 0x2C, 0x2C, 0xDD, 0x96, 0x0A);
DEFINE_GUID(GUID_2, 0xE40898B8, 0x1D08, 0x4434, 0xB2, 0xC9, 0x78, 0xD6, 0xB8, 0x83, 0xBF, 0xEB);
DEFINE_GUID(GUID_3, 0xFD7F2404, 0x788C, 0x48D3, 0xA7, 0x1B, 0x35, 0x60, 0xD5, 0x70, 0x8F, 0x45);
DEFINE_GUID(GUID_4, 0x9414EEF8, 0xE320, 0x43F8, 0xA5, 0x1A, 0x32, 0x58, 0x48, 0x24, 0x10, 0xCF);

BOOLEAN
xxxIsKernelModeEcpPresent(
_In_ PFLT_FILTER Filter,
_In_ PFLT_CALLBACK_DATA Data,
_In_ LPCGUID EcpType,
_Outptr_opt_result_buffer_(*EcpContextSize) PVOID *EcpContext,
_Out_opt_ ULONG *EcpContextSize
)
{
NTSTATUS status;
PECP_LIST ecpList;
PVOID ecpContext;
ULONG ecpContextSize;

PAGED_CODE();

if (EcpContext) {
*EcpContext = NULL;
}

if (EcpContextSize) {
*EcpContextSize = 0;
}

status = FltGetEcpListFromCallbackData(Filter,
Data,
&ecpList);

if (NT_SUCCESS(status) && (ecpList != NULL)) {

status = FltFindExtraCreateParameter(Filter,
ecpList,
EcpType,
&ecpContext,
&ecpContextSize);

if (NT_SUCCESS(status)) {

if (!FltIsEcpFromUserMode(Filter, ecpContext)) {

if (EcpContext) {
*EcpContext = ecpContext;
}

if (EcpContextSize) {
*EcpContextSize = ecpContextSize;
}

return TRUE;
}
}
}

return FALSE;
}

FLT_PREOP_CALLBACK_STATUS
xxxPreCreate (
_Inout_ PFLT_CALLBACK_DATA Data,
_In_ PCFLT_RELATED_OBJECTS FltObjects,
_Flt_CompletionContext_Outptr_ PVOID* CompletionContext
)
{
FLT_PREOP_CALLBACK_STATUS returnStatus = FLT_PREOP_SUCCESS_NO_CALLBACK;
NTSTATUS status;
PFILE_OBJECT fileObject = Data->Iopb->TargetFileObject;

PAGED_CODE();

createContext.Flags = 0;

if (!fileObject) {
return FLT_PREOP_SUCCESS_NO_CALLBACK;
}

//
// Skip pre-rename operations which always open a directory.
//

if (FlagOn(Data->Iopb->OperationFlags, SL_OPEN_TARGET_DIRECTORY)) {
return FLT_PREOP_SUCCESS_NO_CALLBACK;
}

//
// Skip paging files.
//

if (FlagOn(Data->Iopb->OperationFlags, SL_OPEN_PAGING_FILE)) {
return FLT_PREOP_SUCCESS_NO_CALLBACK;
}

//
// Skip DASD opens
//

if (FlagOn(FltObjects->FileObject->Flags, FO_VOLUME_OPEN)) {
return FLT_PREOP_SUCCESS_NO_CALLBACK;
}

if (UpmIsKernelModeEcpPresent(UpmData->FilterHandle,
Data, &GUID_1, NULL, NULL)) {

UPM_ASSERT(FALSE);
}

if (UpmIsKernelModeEcpPresent(UpmData->FilterHandle,
Data, &GUID_2, NULL, NULL)) {

UPM_ASSERT(FALSE);
}

if (UpmIsKernelModeEcpPresent(UpmData->FilterHandle,
Data, &GUID_3, NULL, NULL)) {

UPM_ASSERT(FALSE);
}

if (UpmIsKernelModeEcpPresent(UpmData->FilterHandle,
Data, &GUID_4, NULL, NULL)) {

UPM_ASSERT(FALSE);
}

Using Microsoft MFA on RDS with FSLogix

Peanut2020 — Wed, 18 Jun 2025 13:39:45 GMT

We have a Windows 2019 RDS collection consisting of 7 x RDSH servers. We have a Conditional Access Policies which enforces MFA when accessing any M365 resource. We had previously excluded our office WAN IP (i.e: a trusted location) from the CA policy. This was to allow RDS users to operate without needing to provide MFA. However, we found that some office based users had never registered for MFA, since they only work on-site. This posed a security risk, so we decided to remove our office IP from the CA policy exceptions list. Now, all users are MFA registered, however, they're experiencing repeated prompts for MFA while working in the RDS environment. For instance, when a user opens Outlook, they are challenged for MFA 3 or 4 times. This doesn't happen if they're working locally on their laptop. In our CA policy, we have configured the 'sign-in frequency' to 90 days, but this does not seem to make any difference on the RDS. I suspect this issue arises because we're using FSLogix user profiles and office containers and a user might be placed on RDS1 one day and then on RDS7 the follow day. Is there anyway to save the MFA session token within the users FSLogix profile?

Microsoft MFA, FSLogix and RDS Collection?

Peanut2020 — Wed, 18 Jun 2025 09:53:55 GMT

We have a Windows 2019 RDS collection that includes 7 RDSH servers. We implement conditional access policies to require MFA for all users and set the 'sign-in frequency' to 90 days. Initially, we whitelisted our office WAN IP by adding it as a trusted/named location. This allowed users to bypass MFA when working from the RDS. However, we then discovered that some users, who only work from the office, had never set up MFA (due to the trusted location/exception). As this is a security concern, we decided to remove the office IP from the trusted locations to ensure that all users registered for MFA. Now, users are prompted for MFA each time they log into the RDS, repeatedly. Even though we set the sign-in frequency to 90 days, I suspect this is because they often connect to a different RDS server each morning, which MFA interprets as a new device. Is there a way to store the MFA session token or cookie in the users' FSLogix profile?

FSlogix Profile associating to wrong Azure Machine registration

FSLogix-WingMan — Thu, 05 Jun 2025 16:32:19 GMT

Hello,

We have Citrix non persistent VDI setup with FSLogix profile management. We use MS Office only for Word and Excel - there is no Outlook or Teams setup. We have hybrid deployment with we do not sync Non persistent VDI OU to Azure. Machines register as users' devices when they log in to MS Office only.

During DR exercise we moved users from Production datacenter and DR datacenter Citrix Storefront. Machine name of these non-persistent windows 2019 VDIs on both ends have different names. The FSLogix profile from Prod was Robocopy to DR file share.

There are two issues

1- That when user Office token tries renewing it shows in Azure User logs that it was attempted using the old VDI machines name. The activation then fails with 62ubh error. To resolve we can remove the old machine's associated to the user's under the Azure profile and then remove Microsoft.AAD.BrokerPlugin_vnggnktrrj file in C:\%Userprofile%\AppData\Local\Packages. Have the user reboot and then reactivate office.

2- At that point after it takes two tries, it times out with CA0000 error, that device could not be registered- but user gets logged in to MS Office. The VDI from DR never registers in Azure under the user's name under Devices. No issue DSREGCMD /Status and machine has SCP access. We are not resetting the Profiles because it takes time copying their setup preferences.

FSLogix 2.9.8884.27471 redirections.xml and remaining files in the redirected folders

Bernett — Thu, 03 Apr 2025 11:35:32 GMT

Hi Together,

I want to know how you handle the fact that when a new exclusion was added to the redirections.xml the old/orphan files remains in the user profile. We have thousands of profiles which cannot be cleaned manually. Why does FSlogix not offer and option to copy the content to the redirected folder or just delete this orphan files?

best regards

Bernd

Recycle Bin Corrupt upon login - shot self in foot :(

Redlimey69 — Wed, 02 Apr 2025 00:46:05 GMT

In setting up multiple AVD Host Pools (replacing Win10 with Win11) I figured I'd do better in locking down the Storage Account > File Share that's setup to host the FSLogix user profiles. Silly me. Suffice to say, when users log in, they're presented with a corrupt recycle bin message.

My old Win10 environments didn't involve touching the root of the Azure file share volume and I never had such issues. Repeating the same with a new Win11 and applying the steps as documented here: Set NTFS Permissions, also does not present the recycle bin issue.

Interestingly, deleting and recreating the File Share (meaning default ACLs), does NOT fix the issue which is rather perplexing.

The hosts for each of these AVD builds reside in our on-prem AD. The GPOs in effect are the same for each, barring the VHDLocation policy.

If I add a user into the "FSLogix Profile Exclude List", they don't have the issue. Remove them and they have the issue. Not that I've touched system drive root perms, but that tells me all is well with the system drive and their respective recycle bin folders.

I increased the logging level to the max, but the Profile log doesn't note any errors. A side-by-side comparison using the same user logging into the 'healthy' environment vs a corrupt bin environment doesn't reveal anything either.

I know I've provided very little specifics with the environment settings, but I figured there's something obvious I'm overlooking. I'm ready to be taught a lesson! I'd rather not have to rebuild these 4 environments.

Thanks in advance

FSLogix v3 25.02 profiles not unloading

JanMischo — Thu, 20 Feb 2025 09:05:01 GMT

Hi all!

Like mentioned in the comments in the FSLogix Blog: FSLogix v3 Release 25.02 is now generally available! | Microsoft Community Hub

Disks are not unloaded on logoff and the excluded conten (local_%username%) remains on the Worker.

Eventlog shows:

Event source: Apps (Microsoft-FSLogix-Apps)
Event id: 26
invalid map<K, T> key (An exception occurred in the service when handling the control request.)
Event source: Apps (Microsoft-FSLogix-Apps)
Event id: 42
SessionId: 3, ErrorCode: 1064, Detail: Logoff failed, Please check logs and tracelogging and verify that the users disk was detached.
Event source: Apps (Microsoft-FSLogix-Apps)
Event id: 26
UnloadProfile failed. Version: 3.25.202.4223. User: <user>. SID: <SID>. SessionId: 3. FrxStatus: 1064 (An exception occurred in the service when handling the control request.)

Best regards,

Jan

FRXTray functionality replacement

drbenak — Mon, 17 Feb 2025 18:13:05 GMT

Our company has used FsLogix going back well before Microsoft stepped in and we have always relied on the FRXTray stoplight for Profile troubleshooting. This tool makes it easy for my field staff to know when the users profile has loaded or not.

Now that the tool has been removed in 25.02 (3.25) I am left wondering how my field staff can easily determine if the profile isn't loading.

Is there another tool or command line item that can be run, or is it a matter of slogging though the logs to find the answer?

Recurring Outlook issue - stuck on "Loading Profile" on Windows RDS servers.

Coriander26 — Thu, 06 Feb 2025 16:03:28 GMT

Our first support request about this issue was in September 2023, but it has been more frequent over the past few months and weeks. Randomly we will have users report that Outlook will be stuck on loading profile. It's usually more than one user with the issue but it doesn't usually happen for everyone on that RDS host. Out support techs will always reboot that RDS host to resolve the issue.

It seems like the same exact issue reported in the community post linked below - but that was in the context of an Azure VDI environment.
https://techcommunity.microsoft.com/discussions/fslogix/azure-vdi---outlook-stuck-on-loading-profile/4267498

Some additional info:
- There are two RDS hosts, both running Windows Server 2019 Standard
- There will be around 20-25 users on each RDS host during peak hours, but this issue can occur at any time of day
- FSLogix is on latest version 2210 hotfix 4
- Physical server infrastructure is Dell PowerEdge hosts running ESXi (with vCenter), connected to Dell SCv3020 SAN for storage.

Any input is appreciated! We are also pursuing Microsoft support for this issue but from our experience it can take awhile to make progress with them on anything related to on-prem servers anymore.

FSLogix FontSmoothing Issue

KBO01 — Thu, 14 Nov 2024 19:01:31 GMT

I'm running into an issue where I can't get the fontsmoothing option to stay on when running FSLogix. If I stop both FSLogix services on the golden image of the VM then it stays but once I turn the FSLogix services back on that setting is reverted back. Anyone else run into this issue or have a solution?

Profile Containers GPO Managed Settings

ScottKnights — Thu, 14 Nov 2024 02:26:06 GMT

I am sure this must have been raised before, but are there any plans to make the GPO settings for FSLogix Profile Containers managed settings?

I have had to troubleshoot multiple environments where previous admins have removed settings, not realising that this doesn't remove the values from the registry.