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Azure VDI - Outlook Stuck on 'Loading Profile'
Issue occurs every morning and we have been chasing this up with the Microsoft support team as well. We've tried a lot of things but switching to and from VDI's seems to eventually get people logged in. We've rebuilt mail profiles, safe mode, resetnavpane, disabled add-ins, updating Office, restarted VDIs, deleted duplicate user profiles on the VDI, deleted OSTs and temp files within AppData, cleared credential manager. One thing which seemed to help was running Microsoft SaRA. It said we had modern authentication setup on our tenant and the VDIs were using legacy. It performed the fix and sorted the issue right away. It looked to calm the problem for some time but more people started getting this again. Something to note is this usually happens in the mornings or just when someone starts work. I know a lot of people experience the same issue but not come across a reliable fix so far.JCaisNov 07, 2024Copper Contributor657Views1like11CommentsFSLogix - Search issues
Hello, Does anyone know what happens when an FSL server reboots when there are current connections using the containers? I'm beginning to suspect that this is what's causing search issues. I've been testing logging off vmware sessions while the server is online and it picks up the index as 'complete'. I'm noticing after the reboot, for anyone that had a session running, it resets the index back to 0 and has to rebuild it from scratch. I currently have a single windows server (ntfs) for ODFC (no profile) containers.reggit24Nov 06, 2024Copper Contributor34Views0likes0Comments2210 HF4 still broken on Server 2019 and new Teams
Hi Everyone, so, I assume everyone's been testing the new 2210 HF4 this morning/last night? I've got two Citrix Session Hosts, Server 2022 and Server 2019 Both of them have the latest FSLogix installed, and they share the same GPO for the FSLogix configuration. They've also got a common redirections.xml file for both Servers. Logging into a Session host creates both a normal profile folder and a local_<user> folder for redirected folders/files For testing, I've been deleting the vhdx files between tests on each server, so there's no potential issues using a profile container between the two different OSes. Also, I've only got a single profile container configured - I'm not using an Office container I've also got the latest new Teams installed on both servers. Server 2022 was installed via the bootstrapper and Server 2019 was installed via DISM as per the recommended method. Server 2022 - when i log in to this OS using a test account configured for FSLogix, and start new Teams, everything is fine. When i log off, both the user profile and local_<user> folders get deleted. Server 2019 - Doing exactly the same operation on this server, after starting new Teams, then logging off, the local_<user> folder fails to get deleted. The error message in the FSLogix operational logs are "Error removing directory: C:\users\local_<xxxx>\AppData\Local\Microsoft\IdentityCache\1\UD\.... The process cannot access the file because it is being used by another process)" Note that the location under AppData\Local\... can change between different tests as there are a lot of different files locked and this is the first file FSLogix came across during the logoff process. Running sysinternals Handle64.exe shows that the files are open by "System" (pid = 4) Also, I can't delete the folders manually as administrator after the user has logged off either, unless i reboot the server. This issue only occurs after I've run new Teams for the first time. If i start clean without a profile container, log in, start Word, Excel, Outlook, etc, but don't start new Teams, the issue doesn't occur. Once I've started Teams, even if i shut it down, the local_<user> folder can't be removed/deleted. Anyone else experiencing this?SolvedKen_ZNov 06, 2024Brass Contributor5.3KViews1like34CommentsFSLogix not compacting VHDX
Hi Wondering if someone can tell me what I am doing wrong/not understanding? My understanding is that a VHDX is compacted if: The VHDX is over 1GB There is 20% whitespace free You are using type 0, nothing else Right? So what am I missing, why does FSLogix think that compaction should not be run on this VHDX? Log says: Disk size results: WasCompacted:false, MaxSupportedSize: 31456214528, MinSupportedSize: 591281664, SizeOnDisk (Before: 1212153856 - After: 1212153856), Space Saved: 0, Compaction took: 235 Disk was not compacted, Reason:Not enough recoverable space for compaction. Looking at the content of the VHDX, there is around 495MB of data in the container. The log above shows min size is 591MB, so almost 100MB more than the actual data, but ok... The current size is 1212MB, which is over 1024MB/1GB. Tick! So we should be able to free up 621MB, which is more than 20%, its 50%. Tick! So why no compaction? I havemanuallycompacted the VHDX and it is now 612MB... I need to understand why it thinks it shouldn't compact the VHDX because I have a few other containers that are similar. Thanks!ColdFire3000Oct 24, 2024Copper Contributor1.2KViews0likes2CommentsVHD Compact Disk - Deleting whole profile
"Disk was compacted: true. Logoff time increased by 34375 milliseconds. Disk size reduced by 81792 MB. (VHDPath: \\*.file.core.windows.net\fslogix\profiles\*.VHDX)" Not sure why this is happening, Just wipes the entire profile during the compaction process, No obvious causeParryFenOct 18, 2024Copper Contributor99Views0likes1CommentFSLogix and ODFC with OST files. Some users keep reverting to %localappdata%
Hi Everyone, First post so please be gentle. I'm posting under a personal account and not office as Firm doesn't allow joining with Firm email. Running Citrix / Windows 2019 Server / FSLogix2.9.8784.63912. All users citrix (450 users) across 20 servers. 20vCPU 86GB RAM. We use PVS golden image and reboot all citrix servers nightly@ 3am We use UPM so FSLogix is only for ODFC. O365 Exchange. We do have on-prem exchange but no mailboxes on it Scenario We are finding that users OST files are being created on the network share (\\Server\ODFC) and are working fine for a period of time. However users eventually 'break' (as I call it) and the OST reverts back to being created %localappdata%\Microsoft\Outlook . Once the user is in this state at every logoff the OST file is lost and next login it is recreated in %localappdata% and the OST is being rebuilt. When we found 120 of 450 staff in this situation it flooded our gateway for 2 hours as OSTs were being re-created every morning. Even though FSLogix is running and setting up the user once the user's Outlook profile has created an OST in %localappdata% that's where it will get created every morning as users login. Until we do the following So we started cleaning them up. The only way was to: Remote into the user's session Close Outlook Delete outlook profile create outlook profile start outlook This would result in the OST file being created / updated again on our network share (\\Server\ODFC) We are finding that some users are stable and remain in this state for one day, two days, one week, one month? there's no logic or pattern. Once the user reverts back to defaulting the OST to %localappdata% that it where it remains until we repeat the above steps. We are pulling our hair out on this one. Looking at the ODFC logs (FRXTRAY) when I review a user who breaks on that day their ODFC log is unremarkable. There's nothing in there to suggest why or what is going on. When I compare the ODFC log from the same server on the same day for another user who didn't break they're identical (except for SIDs etc..) We've even written a powershell script to start Outlook for the staff and the script basically does the following Check reg ForceOSTPath exists; if not loop get ForceOSTPath value and check user can access if not loop once both conditions are true start outlook. Even after adding this - it is still breaking randomly. I've googled and nothing is coming up. Either this is unique to us? or I'm not asking / googling the right question. Please helpJustin_BedOct 17, 2024Copper Contributor1.1KViews0likes1Comment[FSLogix & Citrix] How to save the profile data of account2 that was startet within my account1?
Hello, i am starting Citrix Workspaceapp with account1 which uses FSLogix. Within the Citrix workspace app i start a Citrix app with account2 in another user context. If possible, how can i configure FSLogix which is aware of account1 to save account2 as a FSLogix profile, too? Thanks in advance and kind regards BerndSolvedBernd_RothSep 27, 2024Copper Contributor285Views0likes4CommentsLatest FSLogix and New Teams - how to get that working reliably
Hi Everyone I've spending a long time earlier this year getting Teams and Office working reliably with FSLogix, I'm now trying to get the new Teams (23306.3308.2524.1744 as of posting this message) working reliably between Windows 10 desktops using FSLogix (for hotdesking requirements). I used the following article to deploy the new Teams to a set of test desktops running Windows 10 22H2 x64 and FSLogix 2.9.8612.60056 https://learn.microsoft.com/en-us/microsoftteams/new-teams-bulk-install-client I logged in as a test user, started the New Teams from the Start Menu (got a GPO stopping it auto-starting) and it sets itself up correctly. It them reports that there is a newer version and I upgrade it to 23306.3308.2524.1744 After that, the upgrade message no longer appears I then log off, and log onto another test desktop. Again starting New Teams from the start menu and it appears to go through the same initialisation / configuration routing, but reports the new version (23306.3308.2524.1744), and also says that there is an upgrade available. If I perform the upgrade, it downgrades the version to the version that was originally installed on that desktop, not the new version that was upgraded to the the other desktop. Is this a bug in Teams or an issue with FSLogix/misconfiguration in redirections.xml? Has anyone successfully deployed the New Teams with FSLogix? One excellent point with the new Teams is that the horrendous bloating of the profiles are a thing of the past now. Regards Ken ZSolvedKen_ZSep 18, 2024Brass Contributor41KViews0likes26CommentsMonitoring FSLogix User Profile Container Size w/ Azure Files
The default maximum profile size for FSLogix containers is 30GB by default. We want to setup alerts to let us know when profile containers are reaching the capacity, so we can be proactive instead of reactive in these situations. We are storing our users' FSLogix profiles in an Azure Files file share. Are there any alerts that can be created to monitor these VHD(x) file sizes in the Azure Files File Share? I've seen some scripts that create alerting at the OS level, but this is not ideal.lovetapSep 12, 2024Copper Contributor358Views0likes1CommentError copying profile (0x00000001): Incorrect function.
The latest version of FSLogix is experiencing problems with the command:frx copy-profile C:\Program Files\FSLogix\Apps>frx copy-profile -filename d:\temp\Profile_test.vhdx -username test -size-mbs=30720 -dynamic=1 label=profile-test-verbose User test" SID is "S-1-5-21-2971068368-244597684-1576390238-2601" Volume Label: profile-test Session count: 6 Found user: Found user: Found user: test Found user: Found user: Found user: VHD not found. Creating... Create success. Attaching... Attach success. Getting physical path... Get physical path success. Opening device... Open device success. Initializing disk... Initialize disk success. Getting volume name... . Formatting volume: \\?\Volume{5bc41fa6-5d2b-4389-99de-f4306343069c}\ Format success GetSecurityDescriptor success GetDACL success Set security success Copying profile for user S-1-5-21-2971068368-244597684-1576390238-2601 to volume \\?\Volume{5bc41fa6-5d2b-4389-99de-f4306343069c}\ Looking for Profile Path in registry CopyProfileToVolume SID: S-1-5-21-2971068368-244597684-1576390238-2601 Volume: \\?\Volume{5bc41fa6-5d2b-4389-99de-f4306343069c}\ profileImagePath: C:\Users\test Exporting registry information Export Profile registry data error: 0x00000001 Error copying profile (0x00000001): Incorrect function. After downgrading to version 2.9.8612.60056, I was able to migrate the local profile. However, the command needed to be run twice because the first attempt resulted in an error: Export Profile registry data error: 0x00000002 Error copying profile (0x00000002): The system cannot find thefilespecified.GuidoRacamatoAug 29, 2024Copper Contributor1.5KViews0likes6Comments
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