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Mike Koch's avatar
Mike Koch
Copper Contributor
May 31, 2017

Focused Inbox not working

Finally got Focused Inbox to appear in my Windows Outlook 2016 client yesterday, after finally enabling Modern Authentication in our Exchange Online tenant. It had been present and working in my Mac ...
2016
exchange online
outlook
ChristineStack's avatar
ChristineStack
Iron Contributor
Jun 22, 2017

Our focused inbox works perfectly since turning on modern authentication.  NEW related question:

This has been a very collaborative group on this thread so I am asking the question here.

 

Can I create a rule on mail that is flagged as Other?  I cannot figure this out but my VIP would like to have all mail in the Other view be marked as read so that the unread mark does not include it on the Inbox folder.  Anyone have an idea for this?

 

THANKS

AnnTaeYoun's avatar
AnnTaeYoun
MVP
Jun 26, 2017

Hi!

I think can do it in two steps.

1. Use Outlook rules to filter by "Inbox" first.
2. If you need to fine-tune your Focused Inbox, Move to Focused and Move to Other options are available to do that.

  • ChristineStack's avatar
    ChristineStack
    Iron Contributor
    Jun 26, 2017

    Thanks for the response but that is not our issue.  My VIP wants messages that go to Other to be automatically marked as READ.  I have not been able to figure this out.

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