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Mike Koch's avatar
Mike Koch
Copper Contributor
May 31, 2017

Focused Inbox not working

Finally got Focused Inbox to appear in my Windows Outlook 2016 client yesterday, after finally enabling Modern Authentication in our Exchange Online tenant. It had been present and working in my Mac ...
2016
exchange online
outlook
TAE_YOUN_ANN's avatar
TAE_YOUN_ANN
MVP
Jun 07, 2017

Hello!

 

Activate your Focused inbox by:

1. Access the Exchange Online environment through the powershell.
2. Set-OrganizationConfig -FocusedInboxOn $ True (applies to entire organization)
3. Check if Get-OrganizationConfig is applied.
4. Go to Exchange Central Administration - Mail Flow - Rules and create a Focused inbox rule.
Set the message header to this value Add the following header value in the entry:
X-MS-Exchange-Organization-BypassFocusedInbox

[Reference contents]
How to apply per user mailbox
Set-FocusedInbox -Identity true@TaeYoun.com -FocusedInboxOn $ True
How to Verify That User Mailbox Units Are Applied
Get-FocusedInbox -Identity true@TaeYoun.com

 

http://taeyoun.com/220931790337

 

Mike Koch's avatar
Mike Koch
Copper Contributor
Jun 07, 2017

Thanks, but Focused Inbox is already enabled at both the organization level and on my mailbox. And I fail to see the need for a transport rule, since the purpose of that header is to allow certain messages to bypass the Focused Inbox processing, which is not the case here. Everything is going to my Focused tab, and nothing goes to the Other tab unless I move it there explicitly.

 

  • TAE_YOUN_ANN's avatar
    TAE_YOUN_ANN
    MVP
    Jun 08, 2017

    Thank you for your response.
    Do you see the Focused tab?

    • Mike Koch's avatar
      Mike Koch
      Copper Contributor
      Jun 08, 2017

      Yes, that was one of the premises of my first message - Focused Inbox is enabled at the organization and mailbox levels, and I can see the Focused and Other tabs in my mailbox, but all incoming messages are showing up in the Focused tab, and only move to the Other tab when I manually move them there.

       

      I have a call scheduled with someone at Microsoft Support tomorrow afternoon. Hopefully we'll be able to get to the bottom of this at that time. Thanks for your advice.

       

      Mike

       

      • TAE_YOUN_ANN's avatar
        TAE_YOUN_ANN
        MVP
        Jun 08, 2017

        Yes, I understand.

        So, is it the same in OWA environment?
        If it is not the same, it seems to be a specific user Outlook problem.

        Check out the following screenshots for Outlook options and try it out!

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