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Stefano Colombo's avatar
Stefano Colombo
Brass Contributor
Feb 15, 2024

Exchange 2010 - 2016 migration user mailbox migration issue

we're migrating from EX2010 to EX2016 and testing the user migration process.

The exchange 2010 CAS Array is configured as cas.domain.local ( that was configured by others ) and we see outlook using that fqdn to connect to.

Autodiscover URL has been set for all  the exchange server to point to new exchange server

URL on the EX2016 has been set to OWA.domain.com

 

we tested the migration of one user mailbox but when it starts outlook we see it fails to connect to exchange server ( the new one ) since is still trying to access "cas.domain.local" and the user is prompted for credentials which, then, are not accepted.

If we set cas.domain.local in the hosts file pointing to new server  it connects to exchange 2016 without issues.

 

Shouldn't the outlook client reconfigure itself  by looking at autodiscover ?

thanks

 

 

  • Yes all the autodiscover point to the exchange 2016 server.

    I found what the issue was.
    On the client there was a registry key MapiHttpDisabled set to 1 .
    I changed it to 0 and the client connected fine
    thanks

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