Forum Discussion
Recovery of personal.xlsb lost on Excel update.
10 days ago I changed from Office 2016 to O365. Is there anyway to recover my former personal.xlsb file that was lost in this process??
All I can think of is hopefully a backup?
Ok. Thanks.
Assume the previous MS Office applications had become corrupted (which is what I was told and prompted the tech to refresh O365) is there any way to reinstall/refresh the Office applications and not lose the existing options and configurations like the personal.xlsb files? Should I have expected the xlstart folder to disappear when I re installed / updated O365?
Thanks.
- Normally the XLSTART folder remains untouched on a reinstall of Office, but if they used some tool to thoroughly remove a preextisting installation it may very well have removed that folder. In future, I would just not use personal.xlsb but rather a workbook saved in a folder somewhere so that it is included in your companies backup schemes.
I like your suggestion about using a different file.
Since the Excel installation did not go as planned and may have been incomplete, do you think it would be wise to just remove this installation of O365 and do a clean install?
Thanks for all of your help.
- If your Office appears to work as expected I see no reason to reinstall it.