Forum Discussion
Recovering Deleted Files
- Dec 23, 2017
Hi Laurel,
Since you have AutoSave that means you works with cloud storage (OneDrive or Sharepoint library). You may recover your previous version if you open that storage in browser, from 3-dots menu near file name select Version history and with opened pane you may restore the version you need. If you sync cloud storage with local drive it try to restore using File Explorer it works only with file history on local drive, not in cloud. Different mechanism.
Save As is not available with AutoSave, there is Save a Copy instead. Actually works the same way as SaveAs on drive storage. As a comment and bit simplified, in cloud files connected not to the name but internal ID:s, with SaveAs here you'll have exactly the same file but renamed. Save a copy is more correct.
As for the #REF it appeared as soon as your sheet was deleted. Excel doesn't remember the history of what it was before, if you add identical new sheet to the workbooks that means nothing for Excel.
In brief, try to restore previous version directly in cloud.
Hi Laurel,
Since you have AutoSave that means you works with cloud storage (OneDrive or Sharepoint library). You may recover your previous version if you open that storage in browser, from 3-dots menu near file name select Version history and with opened pane you may restore the version you need. If you sync cloud storage with local drive it try to restore using File Explorer it works only with file history on local drive, not in cloud. Different mechanism.
Save As is not available with AutoSave, there is Save a Copy instead. Actually works the same way as SaveAs on drive storage. As a comment and bit simplified, in cloud files connected not to the name but internal ID:s, with SaveAs here you'll have exactly the same file but renamed. Save a copy is more correct.
As for the #REF it appeared as soon as your sheet was deleted. Excel doesn't remember the history of what it was before, if you add identical new sheet to the workbooks that means nothing for Excel.
In brief, try to restore previous version directly in cloud.
Thank you, Sergei; I appreciate the help. Using your suggestion, I was able to recover a 2-day old version from the cloud which still has the Student Information sheet intact.
- SergeiBaklanDec 23, 2017Diamond Contributor
Laurel, you are welcome. Using cloud has some pros.
- sanat shahMar 10, 2018Copper Contributor
Hi Sergei.
I recently renewed my subscription to Office 365 after a short dormant period. However my saved files on Excel have disappeared and I too get the message that the files may have been moved or deleted.
Is there any way I can recover them? They are not stored on my cloud account.
Thanks in advance.
Sunny
- SergeiBaklanMar 10, 2018Diamond Contributor
Hi Sanat,
Did you check with file explorer your local disk (or where your files were) if files are actually disappeared? As variant that's updated Excel can't find them, but files exist on hard drive.