Forum Discussion
Recovering Deleted Files
- Dec 23, 2017
Hi Laurel,
Since you have AutoSave that means you works with cloud storage (OneDrive or Sharepoint library). You may recover your previous version if you open that storage in browser, from 3-dots menu near file name select Version history and with opened pane you may restore the version you need. If you sync cloud storage with local drive it try to restore using File Explorer it works only with file history on local drive, not in cloud. Different mechanism.
Save As is not available with AutoSave, there is Save a Copy instead. Actually works the same way as SaveAs on drive storage. As a comment and bit simplified, in cloud files connected not to the name but internal ID:s, with SaveAs here you'll have exactly the same file but renamed. Save a copy is more correct.
As for the #REF it appeared as soon as your sheet was deleted. Excel doesn't remember the history of what it was before, if you add identical new sheet to the workbooks that means nothing for Excel.
In brief, try to restore previous version directly in cloud.
Hi Laurel,
Since you have AutoSave that means you works with cloud storage (OneDrive or Sharepoint library). You may recover your previous version if you open that storage in browser, from 3-dots menu near file name select Version history and with opened pane you may restore the version you need. If you sync cloud storage with local drive it try to restore using File Explorer it works only with file history on local drive, not in cloud. Different mechanism.
Save As is not available with AutoSave, there is Save a Copy instead. Actually works the same way as SaveAs on drive storage. As a comment and bit simplified, in cloud files connected not to the name but internal ID:s, with SaveAs here you'll have exactly the same file but renamed. Save a copy is more correct.
As for the #REF it appeared as soon as your sheet was deleted. Excel doesn't remember the history of what it was before, if you add identical new sheet to the workbooks that means nothing for Excel.
In brief, try to restore previous version directly in cloud.
- Zakeer_ThondiyilAug 02, 2019Copper Contributor
@Sergei Bakl
Hello Sergei Bakl,
My saved excel files are showing blank and the opened file hasn't the file name. When I open the same file from the recently closed files are working properly. That means, I double click the saved files from the drives and desktop are not opening.
Thanks in advance.....looking for your reply.
With regards,
Zakeer Thondiyil.
- SergeiBaklanAug 02, 2019Diamond Contributor
Zakeer, check if your files association is not broken. For Windows 10 that's Settings->Apps->Default Apps->Choose default application by file type
- Zakeer_ThondiyilAug 03, 2019Copper Contributor
Thanks very much....now the excel is working....thanks again for every thing.
regards with,
Zakeer_Thaondiyil
- heather-willardDec 29, 2018Copper Contributor
I have inadvertently saved updated info over a previous version of an excel doc and want to restore the original one, but it is set to Auto Save to One Drive. How do I navigate to the doc in a browser to find those magic 3 dots? Would greatly appreciate extra help!
SergeiBaklan wrote:Hi Laurel,
Since you have AutoSave that means you works with cloud storage (OneDrive or Sharepoint library).
SergeiBaklan wrote:Hi Laurel,
Since you have AutoSave that means you works with cloud storage (OneDrive or Sharepoint library). You may recover your previous version if you open that storage in browser, from 3-dots menu near file name select Version history and with opened pane you may restore the version you need. If you sync cloud storage with local drive it try to restore using File Explorer it works only with file history on local drive, not in cloud. Different mechanism.
Save As is not available with AutoSave, there is Save a Copy instead. Actually works the same way as SaveAs on drive storage. As a comment and bit simplified, in cloud files connected not to the name but internal ID:s, with SaveAs here you'll have exactly the same file but renamed. Save a copy is more correct.
As for the #REF it appeared as soon as your sheet was deleted. Excel doesn't remember the history of what it was before, if you add identical new sheet to the workbooks that means nothing for Excel.
In brief, try to restore previous version directly in cloud.
. If you sync cloud storage with local drive it try to restore using File Explorer it works only with file history on local drive, not in cloud. Different mechanism.Save As is not available with AutoSave, there is Save a Copy instead. Actually works the same way as SaveAs on drive storage. As a comment and bit simplified, in cloud files connected not to the name but internal ID:s, with SaveAs here you'll have exactly the same file but renamed. Save a copy is more correct.
As for the #REF it appeared as soon as your sheet was deleted. Excel doesn't remember the history of what it was before, if you add identical new sheet to the workbooks that means nothing for Excel.
In brief, try to restore previous version directly in cloud.
- SergeiBaklanDec 30, 2018Diamond Contributor
That's bit different for the personal OneDrive and OneDrive for Business.
Right click on synced file and check view online
or go directly to onderive.live.com,
here you may right click on file icon and select version history. If shift on List/Compact list view using one of top right icons, 3 dots will be to the right from the file name.
- Laurel GalwayDec 23, 2017Copper Contributor
Thank you, Sergei; I appreciate the help. Using your suggestion, I was able to recover a 2-day old version from the cloud which still has the Student Information sheet intact.
- SergeiBaklanDec 23, 2017Diamond Contributor
Laurel, you are welcome. Using cloud has some pros.
- sanat shahMar 10, 2018Copper Contributor
Hi Sergei.
I recently renewed my subscription to Office 365 after a short dormant period. However my saved files on Excel have disappeared and I too get the message that the files may have been moved or deleted.
Is there any way I can recover them? They are not stored on my cloud account.
Thanks in advance.
Sunny