Forum Discussion

Copper Contributor

Apr 20, 2022

Paper Size

I just got Microsoft 365 and wanted to print a document in Legal size paper, but that option is not available. I can do letter, index cards, envelops, etc., but not legal size. Where can I find it ...

excel

JKPieterse

Silver Contributor

Apr 29, 2022

Looks like you are not the only one having the issue: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Can-t-change-paper-size/td-p/6043291

BaltaD

Copper Contributor

Apr 29, 2022

I see that... I don't know what else to do.

JKPieterse
Silver Contributor
May 02, 2022
HP also has a forum, perhaps post there?
BaltaD
Copper Contributor
May 02, 2022
I've been able to load an ENVY 4500 drive but it must be attached to the computer and it allows for the Legal size paper. My wireless 4500 drive will still not give me the Legal size paper. I'm looking for HP support but the only thing I can find is that I have to pay a fee for it.
JKPieterse
Silver Contributor
May 02, 2022
Have you tried changing the printer driver? Perhaps try to contact HP support?
BaltaD
Copper Contributor
Apr 29, 2022
My problem is not that I cannot change the paper size like the problem that JemF was having. My problem is that the Legal size paper doesn't even appear.... I don't even have the choice to select it.