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My MS-Excel window goes black partially and intermittently.
Dear Microsoft Office Team, When I open and add data to an Excel sheet, the screen goes black partially (in some parts) and intermittently. It is like black sections flashing on the screen. The p...
- I already solved this issue. In case someone out there has the same problem, here is the proven solution:
Disable the graphics acceleration:
1. From Excel's main menu select Options.
2. At Excel Options window, choose Advanced on the left pane.
3. At the right pane, under Display options, CHECK the "Disable hardware graphics acceleration" checkbox and click OK.
This solution was provided on September 2022 by: Ravikumar Vadamalai, Independent Advisor, Microsoft Community.
Greetings to the Microsoft Tech Community.
Unfortunately, this did not help either. The suggestion seemed to be a good one, but it did not work. Here is some evidences that i've done it right:
After i made this change, i rebooted my laptop.
Any more suggestions? 
ryjohn1, I did quick research on your graphics card (GPU): Intel(R) Iris(R) Xe Graphics, and I find that there have been some functionality or compatibility issues between that graphics card and some CPU processors. Apparently, the solution is updating the graphics card driver.
To update the graphics card (GPU) driver: Settings -- System -- Display -- Advanced display -- Display adapter properties -- (a popup window will show up) -- Adapter tab -- Properties (button) -- (another popup window will show up) -- Driver - Update Driver
You can read more about it in:
https://community.intel.com/t5/Graphics/11th-Gen-Mobile-Iris-Xe-driver-issue/m-p/1268523/highlight/true
Alternatively, you can post your issue in the Intel Community:
https://community.intel.com/t5/forums/searchpage/tab/message?q=Intel(R)%20Iris(r)%20xe%20graphics%20Excel%20issue&noSynonym=false&collapse_discussion=true
I hope this helps,
Elízabeth Anne, México.
To update the graphics card (GPU) driver: Settings -- System -- Display -- Advanced display -- Display adapter properties -- (a popup window will show up) -- Adapter tab -- Properties (button) -- (another popup window will show up) -- Driver - Update Driver
You can read more about it in:
https://community.intel.com/t5/Graphics/11th-Gen-Mobile-Iris-Xe-driver-issue/m-p/1268523/highlight/true
Alternatively, you can post your issue in the Intel Community:
https://community.intel.com/t5/forums/searchpage/tab/message?q=Intel(R)%20Iris(r)%20xe%20graphics%20Excel%20issue&noSynonym=false&collapse_discussion=true
I hope this helps,
Elízabeth Anne, México.