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nileshparekh's avatar
nileshparekh
Copper Contributor
May 14, 2020

Microsoft Excel is waiting for another application to complete an OLE action

Hi there,   Whenever I copy paste special in excel, my excel file freezes and after a waiting for a few seconds to few minutes, depending on the amount of data being copy pasted, I get this error '...
excel
teribryant's avatar
teribryant
Copper Contributor
I tried to find "real time presence" in my google drive settings and I can't find it.
Live_Undead's avatar
Live_Undead
Copper Contributor
Jul 23, 2021

teribryantGo to the Office app in question (Excel, Outlook, etc), then go to File-->Options-->Add-Ins (left hand column near bottom)

 

IF the Azure Information Protection plug-In is there, it will be listed under Active Application Add-Ins at the top of the box.  look down to the bottom of the open window where it says "Manage", and change that to "Comm Add-Ins", and press "Go".  In the window that pops up, uncheck the Azure Information Protection plug in, and press "okay".

 

That worked for me when troubleshooting a client's Excel.  But there are several things that cause this problem, so I just wanted to get the FYI out.

  • teribryant's avatar
    teribryant
    Copper Contributor
    Jul 23, 2021

    Live_Undead 

     

    This is what I found in Add-ins and it didn't have anything checked except the Acrobat PDFMaker or the tool you were talking about.

     

    • Live_Undead's avatar
      Live_Undead
      Copper Contributor
      Jul 23, 2021
      Ah, then this fix doesn't apply to you. I'm sorry, but best of luck in figuring it out.
      • teribryant's avatar
        teribryant
        Copper Contributor
        Jul 23, 2021
        Thank you so much for your help, I really appreciate it!

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