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nileshparekh's avatar
nileshparekh
Copper Contributor
May 14, 2020

Microsoft Excel is waiting for another application to complete an OLE action

Hi there,   Whenever I copy paste special in excel, my excel file freezes and after a waiting for a few seconds to few minutes, depending on the amount of data being copy pasted, I get this error '...
excel
teribryant's avatar
teribryant
Copper Contributor
Feb 05, 2021

nileshparekh 

I have the same persistent problem, it's very annoying when I try and open excel spreadsheets and have to consistently wait for the OLE action and I've tried all the options you've listed as well.

  • Blind_Imagination's avatar
    Blind_Imagination
    Copper Contributor
    Mar 29, 2021

    teribryant 

     

    If you are using Google Drive File Stream you need to turn off "real time presence" in the Google Drive settings.

     

    I found this info here

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-mso_win10-mso_2019/excel-ole-error-after-move-to-google-drive/03f44a0b-ff1d-4e53-8e32-86d123bb8957

    • sofiammr's avatar
      sofiammr
      Copper Contributor
      May 11, 2022
      It was that!!! Thanks!!
    • teribryant's avatar
      teribryant
      Copper Contributor
      Jul 23, 2021
      I tried to find "real time presence" in my google drive settings and I can't find it.
      • Live_Undead's avatar
        Live_Undead
        Copper Contributor
        Jul 23, 2021

        teribryantGo to the Office app in question (Excel, Outlook, etc), then go to File-->Options-->Add-Ins (left hand column near bottom)

         

        IF the Azure Information Protection plug-In is there, it will be listed under Active Application Add-Ins at the top of the box.  look down to the bottom of the open window where it says "Manage", and change that to "Comm Add-Ins", and press "Go".  In the window that pops up, uncheck the Azure Information Protection plug in, and press "okay".

         

        That worked for me when troubleshooting a client's Excel.  But there are several things that cause this problem, so I just wanted to get the FYI out.

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