Microsoft EXCEL causing my Mac working under Catalina to crash and go off

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Occasional Visitor

I am working on a Mac under Catalina and whenever I start EXCEL (or OneNote), my Mac goes Off. Can someone tells how to resolve such issue.

Thanks in anticipation.

Fornoude 

1 Reply

@Fornoude369 

 

I have both an iMac and a MacBook Air, both operating under macOS Catalina, Version 10.15.6. On neither system have I experienced what you're describing.

 

But if I were--I'd first want to establish that it ONLY happens with Excel or OneNote (i.e., that Word and PowerPoint all start and run without a hitch)... and that it ALWAYS happens with Excel or OneNote.

 

If that held true, I'd be inclined to uninstall and reinstall. And maybe I'd do that just based on the symptoms you've described so far.

 

You might also try posting your question--if you haven't already done so--on Apple's support pages. https://support.apple.com/