Forum Discussion
Hyperlink unable to open
Hi! I inserted a dropbox link on my file, but the receiver of the file can't open the said link. But on my side there is no issue. Anyone can help me pls?
Hey Abigail,
Normally opening links in an Excel file shouldn't be an issue, but it can be when the path to where they link is not public. Check your Dropbox share options if everyone can access that file or if the file is private, this will probably be the issue.
Normally opening links in an Excel file shouldn't be an issue, but it can be when the path to where they link is not public. Check your Dropbox share options if everyone can access that file or if the file is private, this will probably be the issue.
Zeelmaekers hi! the dropbox link is available for viewing. I'm kinda confused whether the issues is from the excel or the dropbox
Hey abi21gail
It's hard to say with this little information maybe you can request more information from the receiver. Can you open the link in an incognito tab (Ctrl+shift+n for most browsers) and check if you are able to view the content if you are able to. I don't think there is an issue with the link.
Zeelmaekers this is from receiver screenshot
