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nalnofal's avatar
nalnofal
Copper Contributor
Feb 14, 2022

how to upload file to my topic in community

hi everyone  i start one topic in excel community  and try to drag and drop my excel file and always show me error (The file type .xlsx is not supported)  any idea please 
Excel on Mac
  • EricStarker's avatar
    EricStarker
    Apr 06, 2022

    a_gunslinger nalnofal Hello all! 

     

    .XLSX is supported! We have tested it and it does work. 

    However, the upload button is not in the toolbar. It's below the editor.

     

    See image below. Hope that helps!

     

     

     

EricStarker's avatar
EricStarker
Icon for Community Manager rankCommunity Manager

Wimberly5 For security reasons, new members may not upload file attachments to the community. This is to help protect members from potentially malicious or spam files. Sorry for any inconvenience.

 

If you have a pressing need to upload a file sooner and need that permission right away, let me know and we can work something out.  

Wimberly5's avatar
Wimberly5
Copper Contributor
Dec 11, 2023

EricStarkeroh! ok. that makes sense. i am having problems with a excel workbook. Was wanting to upload it to show the person trying to help me. how long is the waiting period?

  • EricStarker's avatar
    EricStarker
    Icon for Community Manager rankCommunity Manager
    Dec 11, 2023

    Wimberly5 Hello! We don't want to share the exact timeline or steps before an account is able to post attachments (as we don't want people to game our system), but I've granted you the ability to do so in this case temporarily. Please respond again to this thread once the attachment is uploaded.

     

     

     

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