Highlight Row Not Highlight full row

Copper Contributor

This is my Excel is Normally can highlight all row

FDE21E6A-64C7-4ea0-86AA-53C2D1202F50.png

This is my User's Excel only highlight first row only. Can someone help?27DABCFE-91B9-40bb-B955-23A8C9DA9F51.png

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