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murdokonjit77's avatar
murdokonjit77
Copper Contributor
Feb 24, 2021
Solved

help me open an excel file that may have become corrupt

This is the issue:

I opened the file got this error:

 

"we found a problem with some content in 'file name.xlsx'. Do you want us to try to recover as much as we can? if you trust the source of this workbook, click. yes"


I click yes, then another error
"Excel cannot open the file 'file name.xlsx' because the file format or file extension is not valid. verify that the file has not been corrupted and the file extension matches the format of the file."

 

How to fix it?

  • Stacy Clark's avatar
    Stacy Clark
    Feb 24, 2021

    murdokonjit77 

     

    Check this https://www.stellarinfo.com/support/kb/index.php/article/resolve-error-excel-cannot-open-the-file-filename-xlsx. 

    Let me know if it works. 

5 Replies

  • Stacy Clark's avatar
    Stacy Clark
    Brass Contributor

    murdokonjit77 

     

    Make a copy of the file. Now open a blank Excel file, go to the File option, select Open. Select the file which you want to repair and select Open and Repair.

     

    Did you add any Add-ins recently? If yes, try to delete COM Add-Ins.

    Let me know. 

    • murdokonjit77's avatar
      murdokonjit77
      Copper Contributor

      Stacy Clark 

      First I tried open repair option and nothing happened. 

       

      No, I did not use and download any other add-in. 

       

       

      • Stacy Clark's avatar
        Stacy Clark
        Brass Contributor

        murdokonjit77 

         

        Check this https://www.stellarinfo.com/support/kb/index.php/article/resolve-error-excel-cannot-open-the-file-filename-xlsx. 

        Let me know if it works. 

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