Forum Discussion
Excel Zoom slider greyed out and Customized Status Bar is blank
- Nov 02, 2021I suspect you have an Excel add-in which is causing havoc. Open File, Options and click the add-ins tab. Click the Go... button. Note which add-ins are checked and uncheck them one at the time, each time closing the dialog and rebooting Excel and retrying to open a file. If it starts behaving you've found the problem add-in.
There are two types of add-ins, so repeat this process for File, Options, Add-ins tab, click the drop-down and choose "COM add-ins".
In addition, a file may be automatically loaded from two different locations.
1. File, Options, Advanced tab, General section there is a box that says "At startup, open all files in:", note what is there and clear it.
2. Close Excel and open Windows Explorer and type this in the address bar: %appdata%\Microsoft\Excel\XLSTART and hit Enter. Move all files from that location to somewhere else.
Now reboot Excel
Wow, I was worried about a video driver since I am running 3 external monitors but I have done that before too. I have been troubleshooting this without the montiors connected. So, I decided to start with your Add-in suggestion. I only had two Add-ins selected for IBM Cognos Office Reporting. I unselected those and the Zoom and Status bar came back. After a save, the Zoom and Status bar was still active. Once I select those two COM add-ins back, then Zoom and Status Bar disappears. I did another test to leave them checked. Opened my spreadsheet and Zoom and Status bar was greyed out and missing. Once I logged into the finance system, the Zoom and Status was active again. This all worked with Manual Calculations turned on. I think I need to reach out to our finance team for this tool and Addins for help. Thank you so much for your help!!!! I will post back if I learn something new that might help others.