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rafaeloliveira2's avatar
rafaeloliveira2
Copper Contributor
Dec 14, 2022

Excel Sheet not scrolling

Excel sheet not scrolling with mouse.

- scroll lock off;

- ScrollArea empty

- panels unfreezed.

- rows and columns unhided.

 

It scrolls when I use the scrolls bars and the arrow keys with scroll lock on, but with the mouse it doesnt.

It is happening only in one sheet of the workbook.

 

- Office 365 version 2211

excel
office 365
  • NikolinoDE's avatar
    NikolinoDE
    Gold Contributor
    Dec 15, 2022
    go to View - Freeze Window - Unfreeze.
    That should fix the problem.



      • NikolinoDE's avatar
        NikolinoDE
        Gold Contributor
        Dec 15, 2022

        rafaeloliveira2 

        If this is what you mention then I would start all over again.

        Perform Windows and Office update in advance, restart and follow behavior.
        if not fixed...
        Run Office repair, restart and track behavior.
        if not fixed...
        Start Office in Safe Mode and deactivate all AddIns, restart and follow the behavior.

         

        Additional link:
        Excel not responding, hangs, freezes or stops working

         

        As you have suggested it may be a buck...I have no information on whether or not it actually is, so I recommend the above.

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