Excel Microsoft 365 Problems

Copper Contributor

I have Microsoft 365 on my Mac with Excel, word, etc. On Excel, it won't let me add or delete any rows or columns. I need a column added between for example E and F so I right-click the E column and press insert but once I do, nothing changes at all. No columns are ever added. I checked to see if it's protected and it's not. I've also had problems with Word, is it just my Mac? I need it for my Computer class in college and it's pretty frustrating. 

1 Reply
Here are some steps you can take to troubleshoot the problem:

For Excel:

Check for Updates: Make sure you are using the latest version of Microsoft 365 for Mac. Updates often include bug fixes and improvements. You can check for updates by opening any Office application, going to the "Help" menu, and selecting "Check for Updates."

Try using Keyboard Shortcut: Instead of using the right-click menu, you can try using the keyboard shortcut. To insert a column between columns E and F, select column F and press "Shift + Spacebar" to select the entire column, then press "Ctrl + Spacebar" to select column E. After that, press "Ctrl + + (plus key)" to insert a new column.

if above step doesn't help, try reinstalling microsoft 365 & retry.

If none of these steps resolve the issue, it might be helpful to contact Microsoft Support for more specific troubleshooting and assistance, as there could be a specific issue with your installation that requires further investigation.