Excel macro not working after upgrade from Windows 10 to 11

New Contributor

I have a simple macro to modify a spread sheet but it has stopped working (the F5 step-through key not responsive and the macro does not run), after I upgraded from Windows 10 to Windows 11.

Who can I call to help me to resolve this problem?

 I opened a ticket with Microsoft support and the email response said I should call 1-866-425-1856 but it is continually busy.

Any advice?

4 Replies
What are your Excel Options, Trust center settings for macro's?
Notifications for digitally signed macros, all other macros disabled.
I never got an explanation as why the Microsoft number 1-866-425-1856 is continually busy or what is the correct number to get paid support.