Forum Discussion
John_Greenhill
Nov 22, 2021Copper Contributor
Excel macro not working after upgrade from Windows 10 to 11
I have a simple macro to modify a spread sheet but it has stopped working (the F5 step-through key not responsive and the macro does not run), after I upgraded from Windows 10 to Windows 11.
Who can I call to help me to resolve this problem?
I opened a ticket with Microsoft support and the email response said I should call 1-866-425-1856 but it is continually busy.
Any advice?
5 Replies
- jnjnknCopper Contributorundefined
- John_GreenhillCopper ContributorI never got an explanation as why the Microsoft number 1-866-425-1856 is continually busy or what is the correct number to get paid support.
- JKPieterseSilver ContributorJohn_Greenhill Go to this page and post your question. You should get a live chat option.
https://support.microsoft.com/home/contact?ContactUsExperienceEntryPointAssetId=49d932ce-0240-49cf-94df-1587d9d97093
- JKPieterseSilver ContributorWhat are your Excel Options, Trust center settings for macro's?
- John_GreenhillCopper ContributorNotifications for digitally signed macros, all other macros disabled.