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donna140's avatar
donna140
Copper Contributor
Apr 03, 2021
Solved

Excel cursor not changing; fill handle not working

I have a new HP Elitebook laptop running Windows 10 pro with Office 365 that I downloaded last week. OS and Office are up to date.

 

I'm working on a huge analysis that I do every month and my cursor is acting really bizarre in Excel. The fill handle isn't working; when I click by the header of a column, the down arrow doesn't appear; I can't adjust column widths; it's very hard to select a whole row by clicking the numbers along the left side (keeps wanting to change row height unless I expand the row and then do it...)

 

Does anyone have any idea what's going on here? I'm super-frustrated!

 

I have checked the Options, Advanced, Editing Options, to ensure 'Enable fill handle and cell drag-and-drop' checkbox is selected. I have also made sure 'Formula - Calculation Options' is set to Automatic.

 

My mouse pointer still will not change to a 'move pointer'. Therefore, I am unable to use the Fill handle to copy a formula down a column.

 

I've checked that the spreadsheet is at 100%, so scaling shouldn't be an issue...

 

please help!!

  • donna140 Hi Donna. I was having the same issue, and oddly enough disconnecting my docking station from its power supply and re-plugging it back in fixed it for me. If you are using a docking station I would recommend trying that. 

17 Replies

  • rkoelker's avatar
    rkoelker
    Copper Contributor

    Although this did not make logical sense especially when the trackpad exhibited the same behavior, I power cycled the port replicator (aka docking station) and wonder of wonders this trick actually worked.

     

    Thanks for the quick (and easy) solution. 

     

    Also, thanks for not posting a plethora of non-workable solutions.

     

    • pblou49's avatar
      pblou49
      Copper Contributor

      rkoelker My first time using this forum, so not sure how to go about. I use excel on my desktop mostly amd the cursor keeps "disappearing". I see that many have "undocked" thier laptops and fixed the problem. However, I have had to close out and reenter my workbooks frequently in order to regenrate the cursor. Obviously, this is not normal and very frustrating. How can I keep the cursor "active"?

      Thank you

       

      • rkoelker's avatar
        rkoelker
        Copper Contributor

        pblou49 

        If undocking and redocking resolves the issue, it would most likely be a driver issue with the dock.

        For your particular problem, have you tried a repair on Excel from within the APPS?

         

        Also, check this link:

        https://answers.microsoft.com/en-us/msoffice/forum/all/excel-office-365-cursor-disappears-and-cannot/f427b96b-741e-4324-b2b2-e61e0f6b23db

         

        Good Luck

  • Smartin92's avatar
    Smartin92
    Brass Contributor

    donna140 Hi Donna. I was having the same issue, and oddly enough disconnecting my docking station from its power supply and re-plugging it back in fixed it for me. If you are using a docking station I would recommend trying that. 

    • aalva150's avatar
      aalva150
      Copper Contributor

      holy crap. this was happening to me. for an hour i couldn't figure it out till i read your response and it came back to normal. TY SO MUCHHHHHHHHHHHHHHHH 🤩

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