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ImadHimo's avatar
ImadHimo
Copper Contributor
Nov 11, 2022

Excel crashing after selecting a formula

Hi everyone,

 

I am facing an issue with Excel. When I select a formula in a cell, Excel crashes. When I write the formula, it works fine but when I select it from the list, it crashes. Could anyone support me with this issue?

I already tried the safe mode, uninstall and reinstall, and update, none of these helped.

 

Thank you

Imad

  • ImadHimo it's happens on my HP Omen laptop with office 2019 home and student, and i found that omen gaming hub (Factory App) make it crash. i uninstall it and my excel working fine.

  • JKPieterse's avatar
    JKPieterse
    Silver Contributor
    Does this happen with just any workbook, or only on specific workbook(s)?
    • ImadHimo's avatar
      ImadHimo
      Copper Contributor
      Hi Jan,
      it is happening with any workbook.
      • JKPieterse's avatar
        JKPieterse
        Silver Contributor
        Immediately after Excel has crashed, reboot it and click Help, Feedback, I don't like something. That will help making MSFT aware of your issue. I'm not saying you'll be helped, but it is sometimes useful to leave your email address too. I have had responses to those feedback items in the past.
  • rasridho's avatar
    rasridho
    Copper Contributor
    Hi

    We are face the same problem. When I write a formula or function, my excel will be closed automatically. I've tried many guidelines to solve this issue, such as went to safe mode, repair, uninstall, and reinstall my office, but the problem can't be solved. And it is happened for any workbook and still happening until right now
  • Jemima_A's avatar
    Jemima_A
    Copper Contributor

    Hello

    I am having the same issue ; does anyone understand the issue and find a solution please?

  • CLAS1's avatar
    CLAS1
    Copper Contributor

    I am having the same problem and am on a deadline. If anyone solves this, it would be a huge help! I can't even wait a day to try it again.

     

    ImadHimo 

  • william241's avatar
    william241
    Copper Contributor

    Same issue here. I have went the safe mode, repair, uninstall, and reinstall my office route, but the problem still exists.

     

    I just tried using the formula tab to enter formulas and it is working. When I attempt to enter =countifs in cell and select from the drop down, excel still shutsdown.

    • ImadHimo's avatar
      ImadHimo
      Copper Contributor
      Hi everyone,
      I contacted the Microsoft support Team, they couldn't offer any help, they said I can write a feedback and maybe I get a response.
      In my case the problem disappeared the next day after I noticed the issue. I did nothing to fix it.
      • JKPieterse's avatar
        JKPieterse
        Silver Contributor
        I have notified the Excel team about this too, perhaps that will give this some traction.
  • Minguriiscoming's avatar
    Minguriiscoming
    Copper Contributor

    ImadHimo it's happens on my HP Omen laptop with office 2019 home and student, and i found that omen gaming hub (Factory App) make it crash. i uninstall it and my excel working fine.

    • ImadHimo's avatar
      ImadHimo
      Copper Contributor

      Steve_K_ExcelMinguriiscomingYou are absolutely right, the issue seems to be coming from OMEN Gaming Hub, if I stop it from Task Manager, Excel works fine. If this software is running, Excel crashes

      • rasridho's avatar
        rasridho
        Copper Contributor
        so is the issue only coming from HP ? How about other brands like Lenovo, Asus, and dell, Are they having the same issue?
    • Mycroft51's avatar
      Mycroft51
      Copper Contributor
      thanks for posting. That worked for me!!!!
      • Gian74206's avatar
        Gian74206
        Copper Contributor
        HI

        Starting from the day 02-02-2024
        Windows 10 Excel 365 with either Standar or Insider Beta
        I need to disable autocomplete Formulas
        Otherwise if I change the Excel formula it crashes immediately


  • melody1000's avatar
    melody1000
    Copper Contributor

    ImadHimo 

     

    This types of problem is what i am currently experiencing while preparing the payroll of my staff. let me read through all the replies to identify and apply possible solution. i hope to find solutions to the problem.

     

    From  - Automobile Insurance Newspaper

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