SOLVED

Excel 2016 slow to startup

Copper Contributor

One of our users has a problem with Excel 2016 (Office 365 user).

 

The user has a map with about 15 excel sheets, which he wants to open one at a time. The first time the user opens a sheet it opens fast, but after about 2 or 3 sheets, it can take up to 10 seconds before Excel opens the sheet.

 

Now I already searched and tried several solutions, but until now I haven't found a working solution for it.

 

These things I already have tried:

 

- Uninstall Office 365 and reinstall it
- Restore Office 365
- Installed all updates
- Disabled all add-ins
- Disabled hardware acceleration
- Uninstalled the audio software (from HP)
- Enabled SuperFetch service (this was already enabled)
- Hi Cortana service isn't available on the PC, because it isn't available in Dutch yet
- Changed the standard printer
- Disabled settings for protected view en file blocking
- Ignore other application which uses Dynamic Data Exchange (DDE)
- Removed Excel roaming filed (%appdata%\Microsoft\Excel)
- Monitored it with Procmon, I don't see anything with that that could be interfering with Excel

It doesn't matter if the Excel sheets are stored locally, on a NAS or on OneDrive.
There isn't any other security software running, besides Microsoft Defender. 

The PC is only 2 months old, it's a Core i5 HP Pro PC with 8GB memory, 256GB SSD, 1TB HDD.

Is there any other solution I can try to solve the long startup time for Excel?

5 Replies
best response confirmed by alexander bontenbal (Copper Contributor)
Solution

Hi Alexander,

 

I'm not sure in result, but you may try to open your files in separate instances.

Here is how to change default behaviour https://support.microsoft.com/en-gb/help/3165211/how-to-force-excel-to-open-in-a-new-instance-by-def...

but before change the registry I'd test in batch file with commands like

excel /x "c:\my path\my file.xlsx"

with and without /x if any difference

 

Thanks, it looks like that's working. I will ask the user to see if it's now solved to his satisfaction now. I'll let it know as soon as I have an answer. 

Yes, please share the info when ready. I personally didn't play with that, it will be interesting to know the result.

A little bit of a late reply, but the good news: Your suggestion works!

 

Thank you very much!

Alexander, thank you, good to know.

1 best response

Accepted Solutions
best response confirmed by alexander bontenbal (Copper Contributor)
Solution

Hi Alexander,

 

I'm not sure in result, but you may try to open your files in separate instances.

Here is how to change default behaviour https://support.microsoft.com/en-gb/help/3165211/how-to-force-excel-to-open-in-a-new-instance-by-def...

but before change the registry I'd test in batch file with commands like

excel /x "c:\my path\my file.xlsx"

with and without /x if any difference

 

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