Forum Discussion
Cant click on drop down arrow
- Nov 17, 2021noahwass FYI I think I found the cause (for my case anyway): if you have multiple displays and they are at different screen resolutions (external monitor at 100%, laptop at 120%), the dropdowns and other Excel features will not work properly on the display that is not set to 100%.
https://answers.microsoft.com/en-us/msoffice/forum/all/data-validation-list-dropdown-arrow-cannot-be/85b25ab5-9e25-4027-9fd3-4e9331bcda26
https://answers.microsoft.com/en-us/msoffice/forum/all/data-validation-list-dropdown-arrow-cannot-be/85b25ab5-9e25-4027-9fd3-4e9331bcda26
- sendermenDec 15, 2021Copper Contributor
SaraBae Yes, I can confirm this. I have two screens on a MacBook: a retina screen (dropdowns are working, also on other settings than 100%) and a non-retina screen (dropdowns persistenly not working). Thanks for helping me to find this out, it was driving me crazy.
- TheaSmithApr 11, 2022Copper ContributorThis is what I found to be the problem for me too.
- delgerrcApr 22, 2022Copper Contributor
I had this problem, I am using two external monitors and my laptop monitor. I tried many of the different approaches mentioned here, all my settings were correct. I had very limited success opening up old versions, but as soon as I saved or updated my data, the dropdown would no longer drop down.
I eventually closed the several excel windows I had open, then opened up the same file from File Explorer and the dropdowns were working again. This was all on the same external monitor, I never tried playing around with display settings.
Windows 11