msedge_elf.dll missing

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Contributor

Hello,

 

Recently, several of our users (including myself) have started getting the following error pop-up, seemingly at random points during the day:

 

"The program can't start because msedge_elf.dll is missing from your computer. Try reinstalling the program to fix this problem"

 

The only problem is, it is present in C:\Program Files (x86)\Microsoft\Edge\Application\<version>

 

This has only started occurring in the past couple of weeks, mostly on our legacy Windows 7 ESU Year 3 estate, which we are fully in the process of retiring. I am aware that the OSD for Edge on Windows 7 is January 15 2023.

 

Our Edge estate is patched regularly via WSUS, and is fully the X64 version. The latest version we are running is 101.0.1210.39. We also install Edge WebView2, as this is required by software we use, and this is patched via WSUS, to the same version as regular Edge.

 

I cannot find any information in the EventLog about what application, service or event is triggering this error, can anyone help please?

 

Thanks,

 

Jonathan

5 Replies
Have you tried to reinstall the program?
Yes
I've also had this issue just a couple of minutes ago. As usual I went online and then I stumbled upon your question. Using the information you provided I copied the file from "C:\Program Files (x86)\Microsoft\Edge\Application\<version>" and paste it in "C:\Windows\System32" and it worked for me.
Missing dll files usually can be fixed by downloading/moving the file and put it in the System32 folder or the application folder. I think for this case the program did not check for the file in the application folder.
That may work as a "workaround", but it doesn't explain why this has suddenly started occurring?