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jdseymour1978's avatar
jdseymour1978
Brass Contributor
May 11, 2022

msedge_elf.dll missing

Hello,   Recently, several of our users (including myself) have started getting the following error pop-up, seemingly at random points during the day:   "The program can't start because msedge_el...
tgoldschrafe's avatar
tgoldschrafe
Copper Contributor
May 30, 2022
We have a similar problem since May 6. We are using Edge 101.0.1210.53 on Win10 20H2 and Win10 21H2.
In our case, the problem occurs when a new configuration file for Ivanti Application Control is installed. The error message can be acknowledged (sometimes several messages appear) and then everything works normally again.
The problem is difficult to reproduce, on some machines the error does not occur at all, on other machines the error occurs only sometimes when a new configuration is installed.
Is there any new information about the cause of the error?
  • Kelly_Y's avatar
    Kelly_Y
    Icon for Microsoft rankMicrosoft
    Jun 02, 2022

    jdseymour1978 tgoldschrafe Zmegatrolls Parker93x Hi Everyone!  The team is currently investigating and trying to find the root cause.  In the meantime, they do not recommend moving msedge_elf.dll into the System32 folder.  

     

    We will follow up once the team has any updates.  Thanks! 

     

    -Kelly

    • Kris_Boeckx's avatar
      Kris_Boeckx
      Copper Contributor
      Jun 22, 2022

      Kelly_Y 

       

      Any update on this issue ? 

      • Kelly_Y's avatar
        Kelly_Y
        Icon for Microsoft rankMicrosoft
        Jun 22, 2022

        Kris_Boeckx jdseymour1978 tgoldschrafe Zmegatrolls Parker93x Thanks for your patience!  We do have some updates about this issue.  Our developers have investigated and found that the issue is caused by multiple different third-party software vendors who are injecting running threads into the MS Edge process.  

         

        We did make a change in MS Edge Canary Channel (v104.0.1287.0), adding the following environment variable will work-around the issue:

         

        EDGE_CRASHPAD_ASYNC_ENABLED=0

         

        Please be aware that using this workaround does slow down the MS Edge launch.  

         

        -Kelly

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