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rgrisi's avatar
rgrisi
Brass Contributor
Nov 22, 2021

Edge v96 and PDF plug-in error

When opening a PDF from any web site some we get a plug-in is missing error instead of opening in the browser. This is not happening to all users and is sporatically being reported however this started on the first day that v96 update was received. 

  • Paul_F_Capita's avatar
    Paul_F_Capita
    Copper Contributor
    Nov 24, 2021
    I get this error too. I am running Edger in IE compatibility mode. The pdf will open in IE11.
    • rgrisi's avatar
      rgrisi
      Brass Contributor
      Nov 28, 2021
      That's not acceptable. Users will just use Google chrome. We were trying to standardize on Edge.
      • Kelly_Y's avatar
        Kelly_Y
        Icon for Microsoft rankMicrosoft
        Nov 29, 2021

        Hi Everyone!  Do you have a screenshot showing the error message?  Also, is this still a sporadic occurrence?  Is there a PDF you can share that will reproduce the issue?  

         

        If you haven't had a chance yet, can you also please submit diagnostic data through the browser? ("..." menu > Help and feedback > Send feedback).  Thanks!

         

        -Kelly

         

    • Dobbe's avatar
      Dobbe
      Copper Contributor
      Nov 26, 2021
      running in IE mode solves it
  • Gopal_787's avatar
    Gopal_787
    Copper Contributor
    Nov 24, 2021

    rgrisi We are starting to see this issue as well. Did you find any more details about this?

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