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rgrisi's avatar
rgrisi
Brass Contributor
Nov 22, 2021

Edge v96 and PDF plug-in error

When opening a PDF from any web site some we get a plug-in is missing error instead of opening in the browser. This is not happening to all users and is sporatically being reported however this start...
Paul_F_Capita's avatar
Paul_F_Capita
Copper Contributor
Nov 24, 2021
I get this error too. I am running Edger in IE compatibility mode. The pdf will open in IE11.
  • rgrisi's avatar
    rgrisi
    Brass Contributor
    Nov 28, 2021
    That's not acceptable. Users will just use Google chrome. We were trying to standardize on Edge.
    • Kelly_Y's avatar
      Kelly_Y
      Icon for Microsoft rankMicrosoft
      Nov 29, 2021

      Hi Everyone!  Do you have a screenshot showing the error message?  Also, is this still a sporadic occurrence?  Is there a PDF you can share that will reproduce the issue?  

       

      If you haven't had a chance yet, can you also please submit diagnostic data through the browser? ("..." menu > Help and feedback > Send feedback).  Thanks!

       

      -Kelly

       

      • Ben7670's avatar
        Ben7670
        Copper Contributor
        Nov 30, 2021

        Kelly_Y 

         

        Hi Kelly,

         

        We have also encountered this issue as of the 25th November as our users have gradually updated to 

        version 96.0.1054.34.
         
        The issue seems to occur with all PDFs that are opened within Edge (screenshot attached). I have sent feedback via Edge.

         

        Thanks,

        Ben

         
         

         

         

  • Dobbe's avatar
    Dobbe
    Copper Contributor
    Nov 26, 2021
    running in IE mode solves it

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