Forum Discussion
[SOLVED] Can't login on Edge anymore! (Login and Sync issue)
It's mail synchronization. That's not the case.
Open the home page of Windows settings, there on the left is your account - if there is a mail address, then you are logged in correctly, without an address - it's a local account.
https://support.microsoft.com/es-es/windows/cambiar-de-una-cuenta-local-a-una-cuenta-de-microsoft-395203bf-9f1b-eb24-b042-5b8dae6c1d20#:~:text=1%20Seleccione%20el%20bot%C3%B3n%20Inicio%20y%20luego%20seleccioneConfiguraci%C3%B3n,cambiar%20a%20su%20cuenta%20de%20Microsoft.%20See%20More
Oh ok, sorry Deleted I do see it, yes. I guess it's logged in corrrectly.
- PauloXXIMar 26, 2024Copper Contributor
Deleted Hi,
I'm facing the same issue with one of my Win11 PC. On another W11 and a W10 laptop both up to date, everything is working flawlessly.
Cheers,
Paulo
 - AnonymousMar 25, 2024
In Edge, in the -> settings, there are sync settings, favorite settings, passwords, history, etc. and at the bottom you can re-sync this device, maybe it will work?
 - AnonymousMar 25, 2024
But the updates were installed on March 14, so that doesn't address this issue in this case.
For me you are a professional ( you are great at dispelling ) this thread will also help others , Thank you very much for being in MTC 🙂
 - DoIReallyHaveTooMar 25, 2024Brass Contributor
DeletedAlready done that.
The only thing left to do (I think; I'm obv not a pro) is to uninstall the last microsoft updates but I've never done that before and I don't know what could happen.
 - AnonymousMar 25, 2024
You can still disable Antivirus, and try to log in to Edge, what do you think?
 - DoIReallyHaveTooMar 25, 2024Brass Contributor
DeletedGot it. Unfortunately I can't get another computer nor borrow one - this is the only one I got. I guess I'll wait...? 😞
Thank you again for all your help! If you remember anything later on, don't hesitate to let me know. I think I've tested everything but we never know... Thank you and have a great week!
 - AnonymousMar 25, 2024
I don't know much about Android, but the problem only affects your computer (if you buy a computer, the new one, after logging in to Edge with a Microsoft account, will synchronize everything correctly)
Workspaces, favorites are not saved on your
computer only in the Microsoft cloud, so this computer may be useless but favorites etc. are safe 🙂
 - DoIReallyHaveTooMar 25, 2024Brass ContributorOk I got un update and follow-up question - sorry!
I tried to use Edge on my phone again (only did that twice during this ordeal) and I can see now all of my favourites (it says they were last synced 5 days ago - which was when I started having these issues). So, maybe microsoft is starting to solve this issue... idk.
- But the thing is: is there anyway I can save all of my my favourites and passwords from the edge app? I saw this same question done in 2020 (https://answers.microsoft.com/en-us/microsoftedge/forum/all/how-to-export-favorites-from-android-edge/40b859b9-01dc-4969-ab7c-e5c70029096d) and apparently we can't but maybe there was some update in the meanwhile that enables this now? Just want to make sure my work doesn't dissappear. - AnonymousMar 25, 2024
Maybe, ask someone you know to let you sign in to Edge for a while – then syncing should go fine on another computer.
 - DoIReallyHaveTooMar 25, 2024Brass Contributor
Deleted Thank you, already did the safety scan and no issues were found.
Regarding the reporting the issue at Help Feedback, I've already done it on the 20th but I did it again just now, with screen captures and video. Is there anything else I can do? I am getting super desperate with this issue. Everyday (sometimes multiple times a day) I'm reparing Edge and Edge Beta, running all possible workarounds and nothing.
Thank you again for all your help (and no need to reply in spanish 🙂 I'm actually portuguese, but you can reply in english if it's more natural to you). Thank you so much! - AnonymousMar 25, 2024
https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/safety-scanner-download?view=o365-worldwide
Importante: > Alt + Mayús + I (ayuda y comentarios) insertará los datos de diagnóstico allà y describirá el problema: esta es la única forma en que el equipo de Edge puede verificarlo.
 - DoIReallyHaveTooMar 24, 2024Brass Contributor
Deleted , it seems like nothing is blocked:
 - AnonymousMar 24, 2024
Ahora abra la configuración de Edge -> Cookies y permisos del sitio- permitir de forma predeterminada, verifique si está bloqueado, por ejemplo, Microsoft?