Jan 18 2024 12:10 PM
I've gone through the process of uninstalling and then reinstalling Office 365 to make sure it's fully up-to-date. Despite this, I can't find Copilot in any of the applications like Word, PowerPoint, or Excel; it seems to only be accessible in Bing chat. Just to be clear, I am using the paid Office 365 family version which costs $99 per year. What steps can I take to fix this issue?
Jan 18 2024 02:50 PM - edited Jan 18 2024 02:54 PM
It is not built into the apps, you have to use online versions of the 365 apps.
https://support.microsoft.com/en-us/copilot-word
Here are the prerequisites: https://learn.microsoft.com/en-US/microsoft-365-copilot/microsoft-365-copilot-setup?WT.mc_id=365Admi...
Jan 18 2024 10:12 PM
@PrabalShrestha for desktop apps you can find it in teams ans the New Outlook. Other apps you need to use the web version
Jan 19 2024 04:13 PM
Jan 21 2024 06:05 AM
Jan 21 2024 07:02 AM
@PatrickDrewsTSI After an update of my Office Copilot appeared.
Jan 22 2024 05:18 AM - edited Jan 22 2024 05:19 AM
I also determined today that on my Win10 machine, I had to disable the 'Acrobat PDFMaker Office COM Addin' on all my desktop apps (Excel, Word, PPT and Outlook). After doing so, now all my client apps are showing Copilot integration. So, there is something in Adobe's add-in that is breaking the ability for Copilot to appear in Office client desktop apps.
Jan 22 2024 05:22 AM
Jan 22 2024 11:12 AM
Thank you for the suggestions, everyone.
I tried all the update options, turned on the current channel, then the beta channel. I tried the online version as well as the Mac and Windows desktop versions. I checked OneNote and Outlook. I ensured there was no Adobe add-on. Still no copilot option 😞
Feb 08 2024 02:47 PM