Nov 18 2021 08:58 AM
Microsoft Print to PDF or any other third-party Print to PDF printers are not working for us. It looks like this is related to a bug in one of the latest security updates for Windows.
Have anybody found a solution or workaround?
Thanks!
Nov 19 2021 02:56 AM - edited Nov 19 2021 02:57 AM
Hi @chris1170
Please go to the Control Panel, then Devices and Printers, and right-click on Microsoft Print to PDF and select Troubleshoot. I hope this could be helpful for you, please do not hesitate to contact me for any further assistance, I will welcome the questions you may have.
Nov 24 2021 10:27 AM
Hi @SalmanAhmed; thank you for your response.
I have already tried the troubleshooting tool but it didn't fix the problem. It just makes me select the printer as the default printer and doesn't detect any other problems. I have also tried the following:
Thank you!
Nov 24 2021 02:19 PM
Hi @chris1170
Within the Microsoft Docs Q&A Questions forum there is thread titled Microsoft Print to PDF & XPS Document Writer Missing & Won't Reinstall.
This thread has extensive information;
Scroll through the discussion looks to Reset the PC and I would use this as a last option. At the end of the page an entry by @AndyMichel-8552 where with his experience he was able to resolve the issue and lists the steps taken.
I cannot validate the solution as I currently do not experience this issue.
Nov 24 2021 11:09 PM
You should try to reinstall Microsoft printer to PDF
This worked for me.
Hope this steps will work for you. If you are interested in seeing a short video footage click here.
Dec 17 2022 12:01 PM
The following worked for me:
1. Go to Settings>Bluetooth & Devices>Printers & Scanners
2. Remove Microsoft Print to Pdf
3. Restart the pc
4. The printer should be reinstalled automatically. (If not, then go to Settings>Bluetooth & Devices>Printers & Scanners and click "Add printer." Click "The printer that I want isn’t listed." Click Add a local or network printer with manual settings, then click Next. Select Use an existing port, then click in the list box, then select FILE: Print to File)
5. Repeat step 1
6. Under Printer Properties, in the advanced tab, tick "Start Printing after last page is spooled."
I hope this helps.