Forum Discussion
Microsoft Print to PDF not working, nor any third-party PDF printer
Microsoft Print to PDF or any other third-party Print to PDF printers are not working for us. It looks like this is related to a bug in one of the latest security updates for Windows. Have anybody...
Hi chris1170
Please go to the Control Panel, then Devices and Printers, and right-click on Microsoft Print to PDF and select Troubleshoot. I hope this could be helpful for you, please do not hesitate to contact me for any further assistance, I will welcome the questions you may have.
Hi SalmanAhmed; thank you for your response.
I have already tried the troubleshooting tool but it didn't fix the problem. It just makes me select the printer as the default printer and doesn't detect any other problems. I have also tried the following:
- Disabled and re-enabled the Microsoft Print to PDF feature.
- Set Microsoft Print to PDF as the default printer.
- Reinstalled Microsoft Print to PDF drivers.
- Updated Windows 10.
- Removed ALL the print queues just in case.
- Rebooted the machine multiple times.
- Cleared all print jobs and restarted the Print Spooler service.
- Installed third-party pdf printers.
- Used the troubleshooting feature in Windows.
Thank you!
Hi chris1170
Within the Microsoft Docs Q&A Questions forum there is thread titled Microsoft Print to PDF & XPS Document Writer Missing & Won't Reinstall.
This thread has extensive information;
- Comparison of file versions for a working device and the device not working.
- Windows Registry Locations and Settings
Scroll through the discussion looks to Reset the PC and I would use this as a last option. At the end of the page an entry by @AndyMichel-8552 where with his experience he was able to resolve the issue and lists the steps taken.
I cannot validate the solution as I currently do not experience this issue.
