Forum Discussion
chris1170
Nov 18, 2021Copper Contributor
Microsoft Print to PDF not working, nor any third-party PDF printer
Microsoft Print to PDF or any other third-party Print to PDF printers are not working for us. It looks like this is related to a bug in one of the latest security updates for Windows. Have anybody...
SalmanAhmed
Nov 19, 2021Steel Contributor
Hi chris1170
Please go to the Control Panel, then Devices and Printers, and right-click on Microsoft Print to PDF and select Troubleshoot. I hope this could be helpful for you, please do not hesitate to contact me for any further assistance, I will welcome the questions you may have.
chris1170
Nov 24, 2021Copper Contributor
Hi SalmanAhmed; thank you for your response.
I have already tried the troubleshooting tool but it didn't fix the problem. It just makes me select the printer as the default printer and doesn't detect any other problems. I have also tried the following:
- Disabled and re-enabled the Microsoft Print to PDF feature.
- Set Microsoft Print to PDF as the default printer.
- Reinstalled Microsoft Print to PDF drivers.
- Updated Windows 10.
- Removed ALL the print queues just in case.
- Rebooted the machine multiple times.
- Cleared all print jobs and restarted the Print Spooler service.
- Installed third-party pdf printers.
- Used the troubleshooting feature in Windows.
Thank you!