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I am looking for a way to record audio and video from the Surface Hub when giving presentations. Using Skype for Business call recorder does not seem to be the best option, as the quality of video I get is not sufficient.

I enclose a video https://channel9.msdn.com/blogs/Design-and-Develop-Apps-for-surface-Hub/Dr-Neil-and-Golnaz-show-YOU-how-to-use-the-Surface-Hub

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Hi Juraj

 

We use an AVerMedia Live Gamer Extreme with a DisplayPort to HDMI cable and Aux cable to record both the screen at 1080p and audio. We can record uncompressed to

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Hi.

 

Stay tuned!!!   We have an app coming called COLLABORATION RECALL that addresses this issue ..... AND it's a NATIVE app that was written from the ground up specifical

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We have had Surface Hubs since they were first on the market and love them! 

 

We have been pushing back on requests to put any external mics or cameras on them, for multiple reasons, but we still have some people who insist on it. 

 

Has anyone had good succ

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Is there any other way to connect a Trio without USB tethering to the Hub. Would be much more useful if they could "pair" using the same sign in address.

Sennheiser has the TeamConnect Wireless - 2 or 4 wireless satellites where the Surface Hub connects via either BlueTooth or USB to the master satellite.  The master satel

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We are looking at Biamp and Vaddio solutions.  I have successfully tested with a Polycom Trio in USB mode and a Polycom CX5100.  Both worked great.  I don't see why a Bia

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I've only ever used an external mic for a Hub in a long meeting room, which is not the ideal space for a Hub in the first place. It worked well enough - not issues that I... Read More

Here is an amazing piece of ground breaking technology that connect via USB into surface-hubs and helps deal with audio  pickup in problem rooms where SHUB is installed on a wall.

So when on calls every one is not gathered around the SHUB but fre to move

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I wasn't sure if this was the right place to ask this but I've been trying to create custom LOB apps and install them on a Surface Hub using provisioning packages but I'm having issues getting the apps working.  I created the app and submitted it to the M

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1 Reply

Hi Cenerodeveloper, I am getting a similar issue, is there any chance you came across a solution?

Hi everyone, I need to know if everyone is having the same behavior than us when opening Office documents.

 

We are using the Surface Hub for meetings and we need to access some documents. We do not have Windows 10 available for now and some of our manageme

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Hi Mathieu.

Just wanted to let you know, this isn't our experience.

I have been doing testing with the OneDrive app on the Surface Hub too. My experience is:

1. Log in wi

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We have the same issue on all our Hubs. The hubs are domain joined.

 

When the hub is connected to an external network it reaches our external ADFS and using Forms authen

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I still have this issue and cannot open office docs that are on my OneDrive. I can see them and try to open but then I get an error message saying "Can't open due to insu

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Just to close that point, the new feature from the Creator Update allow to connect using an account upfront, when opening the meeting so you won't have to connect each ti... Read More

Same behavior here.

I have heard that it would be fixed in an update march/april.

so you only need to sign in one time.

 

/Lars Berlau

One of our users has contacted me to ask about accessibility features for hearing aid users. He wears two hearing aids and says he can find it difficult to isolate the audio when 2 or more people are joining a meeting over Skype for Business.

 

Are there

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Hello!! 

I have a problem with my Microsoft Surface Hub. The problem is that Microsoft have Bit-locker and  I can't do anything. Also, I tried to reset but it's doesn't work because the drive is locked. I don't know what to do. Can you guys help me?

 

 

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Sorry can you clarify a bit more what's happening here? Did something change recently?
And do you actually have a Surface Hub, or a different Surface device?

If it is a Sur... Read More

When I try to log into any of our Surface Hubs using the sign in option that was introduced in 1703 I get this error:

 

"Your organisation's IT department has a policy which prevent us from adding this work or school account to Windows."

 

This works for ever

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1 Reply
Solved this one, I had too many old devices associated with my account in Intune on the Azure Portal (even though I'm not using Intune).

Hi,

It works in the way:

  • Sign-in starting from welcome screen – successful
  • When we want to open any doc/excel belonging to the user who successfuly signed-in, then Hub asks again for credentials and keep asking in the loop

System Model:              Surface H

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131 Views
8 Replies
Hi Ireneusz

Never seen this before. Can you confirm a few things please?

- Is your company using Office 365? (I assume so as you're signing in and seeing documents)
- Have y... Read More

Hey, having some trouble loading PDF's in the latest version of OneDrive (17.25) for the Surface Hub - just hangs with the spinning dot circle reading 'Downloading...', and am not prompted to open in any application (we use Drawboard, however not even Edg

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Hi Timothy

I've just had the following response from one of the Surface Hub Support Engineers (thanks Steve!):

"The symptoms you are reporting are actually due to a bug tha... Read More
Hi Timothy

Yup, same behaviour here. Tried opening a PDF from OneDrive, it sits on downloading... then asks for an internet connection.

Surface Hub is on 10.0.15063.608 (Wi... Read More
Hi Timothy

I'm back in the office tomorrow so I'll give this a test for you and let you know what I see.

Thanks
Dan

When does the next version of Windows 10 version 1709 come available for the Surface Hubs?

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I was hoping to find out last week, or at least get a look at the roadmap and expected features under NDA, but sadly neither materialised.

 

Currently the Insider previews

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Can anyone confirm that the 'see my scheduled meetings' functionality doesn't work with Exchange on premise mailboxes?

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2 Replies

I knew I saw a thread about this somewhere, and I was right! It's here!

 

I'm not sure if MS have fixed the localisation bug yet, but in short if your Surface Hub isn't set

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First time post, so hopefully in the right place..  We've just bought a 55" SurfaceHub, and it looks and works great but we're experiencing one big problem.  When inviting the SurfaceHub to a meeting (resource booking) or Skype meeting, it's shown in the

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Does it show in the Surfaces own calendar? As in if you open the calendar from your own outlook is your meeting showing in there?

Has anyone had any issues with a PC connected to the HDMI port?  I started getting reports from users of one of my Surface Hubs that laptops connected to the HDMI port are flickering between what's on the laptop and the Connect app.  Tried a different cab

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We fixed the problem by power cycling the Surface Hub. It's interesting that doing a restart wouldn't fix this.

I have some users who work with the Surface Hub and they'd like to be able to hide file names when they are presenting to protect information from being displayed in a program or on the recents list.  Is it possible?  Is it something that could be conside

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Are you saying that when they log into their Office app on the Hub it shows a recent list and they'd prefer to not see that? If so I would say there's little chance of th... Read More

Hi!

Is it possible to connect an external mic to Ms Hub?

1,075 Views
6 Replies

Hi

 

We are currently going to be having installed the following 

 

BiAmp TesiraFORTE CI - https://www.biamp.com/tesiraforte-ci

 

Also 4 x CM-1 Microphones - https://www.biamp.com/tesira-ceiling-microphone-cm-1

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Yep. I've tested Polycom RealPresence Trio and Polycom CX5100, both of which were listed in the last update. There's also an analog audio in port if you want to go that r... Read More

Huge Surface Hub fan here.  I thought I'd start a suggestion box thread.  Feel free to contribute.  I'll start with my next reply!

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I think I could cope without a teams app if the hub could join a teams meeting in the same way it joins a SFB meeting?

We could use a free built in PDF app.  We often have executive meetings who need to display large (500+ page) PDF files with bookmarks.  The Edge browser displays the fil

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Hi all,

 

I just wanted to let you all know that this thread has not gone unnoticed, and that we are collecting the suggestions and forwarding them up the ladder for review

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A suggestion that Microsoft either release very soon the Teams app for the Windows Store and one designed for the Hub or allow Video and Audio Conferencing via the Teams

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Bidirectional whiteboard (members at Surface Hub or remotely connected Surface users) can all draw simultaneously. This has been a day-one need of this platform, and sore

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I have 2 issues:

 

1. If the from the whiteboard use the search button in the corner - search for a picture on bing.

Then i need to accept the privacy statement "we need to forward your info to bing...blablabla...."

 

Is there are workaround on this issue that

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I've not seen a workaround for issue 1. Remember there is a new session each time you come to the Surface Hub as it's not a personal device, so someone different could ha... Read More

A screenshot from the manual about the bing part

It seems like after the last update the Surface Hub can not send emails, e.g. sharing the contents of the Whiteboard at the end of the meeting.  When I click the "Share" button and select email the [send email] button is grayed out and next to it this mes

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Hi Jon, our Surface Hub is experiencing the same error, were you ever able to find a resolution?  

 

Thank you. 

No ideas without access to the device as I haven't seen this error myself.
You could always remove the account and re-add it, or failing that contact support and have them... Read More

What is everyone using the Surface Hubs for? Our CEO wants to use this as a more "assigned device" Is there a way to make Skype hold his session and everything else? 

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Our CTO has his own Surface Hub and it works well for him.  The ability to sign in to the Surface Hub with your account when you have to makes access to meetings, files, 

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Quite simply, Surface Hub is a collaborative device meant to be used by multiple people at the same time. There's a reason the Windows edition for it is called 'Windows 1

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Here is some sample SyncML code for management of Surface Hub.  The code as a whole can be used with Airwatch or broken down and used with InTune.  You'll need to replace the data fields with your specific configuration.  

 

This profile does not contain al

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The whiteboard OMA URI for ink to shape and ink to table stopped working.  I have an open case with MS Premier to investigate.  So far everything else is working well.

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We are having issues with the camera attempting to autoswitch from left/right during Skype for business video conferences.  It keeps causing screen flickering on our Surface Hub even if the camera does not switch.  When we fix the camera to either left on

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In our company we have the exact same issue on all our hubs. Including a few other problems all relating to sleep mode.

It appears a driver or hardware issue where devices

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Hi Rob. As Nydia has said, this is a known issue. You can read more about it here: https://support.microsoft.com/en-us/help/4010666

You can find the full list of known iss... Read More

Hi!

This is a known bug for us so please call Customer Support to get the latest on how to workaround this while the fix gets out. Here is the link: https://support.microsoft.com/en-us/help/4037645/surface-contact-surface-warranty-and-software-support

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I have deployed our first Surface Hub device in my office. So far it is really neat. I had a few hiccups getting our certs on the machine, but finally got Skype signed in and working. I decided to sign in as myself on the device to pull up my calednar and

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Hi Jeff This is one where you might want to open a support ticket with Microsoft to investigate and provide logs. D

Hello Jeff,

 

My guess is that your Surface Hub is Azure AD Joined ?

If it is the case it is a known limitation. SSO is not working in this scenario. To have it worked yo

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Hi all,

 

We have been using our Surface Hub for a few months now and it has been working fine, and suddenly we are unable to sign into OneDrive. This is through all methods of accessing OneDrive, e.g. signing in directly through the app, or trying to uploa

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1 Reply

Hi Rebecca

 

The sign-in functionality is not linked to the OneDrive app but is part of the core Windows shell. As part of the shell, it's likely that you may not be able t

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