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Can you please add functionality to the built-in Whiteboard app? We have had these units for over a year and clearly would benefit from a few minor updates that would add major capabilities:

 

Color selection - only being able to use Black, Red, Green, Blue

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Now that we have the new Whiteboard app, I think there are still some areas for improvement:

- Zoom level should be overlaid on screen when zooming
- Colour wheel is desper... Read More
You might have better luck posting to the UserVoice site for Surface Hub (if they have one) as Microsoft teams tend to monitor those more closely than this forum.

I was sad to see over this weekend that the Surface Hub Update History page has been removed.

 

This page identified the key parts of the Windows 10 CU's that fixed Surface Hub issues, so was an important page for me to check every month to check any outsta

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Hi Daniel,

 

I have emailed someone to see if I can get any helpful information about this. I will get back to you as soon as I hear something.

 

Thanks,

David Wolters

 

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Hi All, 

 

First Post here on the forums

 

We haven't had the greatest start with the Surface Hubs we purchased we had. Hopinh to turn things around :) 

 

We have 4 Surface Hubs

 

3 x 84" 

1 x 55"

 

The 55" works perfect absoultely from start to finish. 

Start Sessio

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I am also having the same issue with our Surface Hub 55" model. I can see the documenets, but I don't have permission to the files. Also Skype for Biz doesn't work unless

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Hi Vincent

I've not seen this on our 84" Surface Hubs, though I'm intrigued that you say it's taking up to 3 minutes before they will even connect to the web on session st... Read More

Hi, A customer are havining similiar issues with there 84" surface hub. Have you any solution? /ERik

I have deployed our first Surface Hub device in my office. So far it is really neat. I had a few hiccups getting our certs on the machine, but finally got Skype signed in and working. I decided to sign in as myself on the device to pull up my calednar and

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Hi Jeff This is one where you might want to open a support ticket with Microsoft to investigate and provide logs. D

Hello Jeff,

 

My guess is that your Surface Hub is Azure AD Joined ?

If it is the case it is a known limitation. SSO is not working in this scenario. To have it worked yo

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Hi all,

 

I have to install a large number of Surface Hubs in the next months. The supplier tells me he is unable to guarantee that the version of Windows 10 Team will be up to date and is likely to be 1-2 versions behind.

Last time this happened it took sev

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Hi Richard

My understanding is, due to Secure Boot and BitLocker, this won't be possible.

Also, given that the Surface Hubs will likely be shipped with 1511, anything that ... Read More

As the documentation does not suggest otherwise, is either Chromecast or Airplay streaming supported on the Microsoft Surface Hub?

 

Thanks,

-Tony

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Hi Tony

You can get AirServer Surface Hub Edition from the Microsoft Store. It's around £80 per license/Hub and will allow you to stream from iOS or Android (or both at th... Read More
You can plug in either via the HDMI port, however to use them you'll need to physically switch inputs on the side of the Hub - so you won't be able to use any of the Hub ... Read More

We have on-prem a Surface Hub configured which was working perfeclty up to a few days ago.

For some reason, it cannot login anymore to the calendar and mail account associated with it.

When trying to go to settings to vaerify connectivity, and after introdu

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Is it possible the domain account password has expired and requires changing?  You can verify this by logging into Office365 or any domain joined workstation with the hub

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Please check in settings that you have the account setup correctly and it is synched.
this sounds like the device has either rolled-back or system-restore/recovery has occurred, or, an AD admin has 'reset' the computer account password on the domain contro... Read More

Huge Surface Hub fan here.  I thought I'd start a suggestion box thread.  Feel free to contribute.  I'll start with my next reply!

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For remote teams, not being able to Share any app on screen with the possibility of both teams being able to interact with them is a big pitfall for remote collaboration.... Read More
I second the OneNote App for Surface. The Surface Whiteboard emails out OneNote formatted notes, but then you can't natively edit them again, I find the note is distorted... Read More
Have a OneNote app so I can access OneNote pages and write in them without having to login through the web.

A way to record meetings in Skype for Business on Surface Hub is a MUST!

The ability to remote into a Hub.  We currently have a lot of support scenarios where just being able to see what's going on would be a huge help.  

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Get with Citrix and make that happen!!

 

Pretty please?  

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Now that Citrix and VMWare Horizon UWP apps are available for Surface Hub, we need CSP to control them.  For example, both apps don't scale well on an 84" Surface Hub.  C

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Do you mean an app to connect to Citrix-published apps and servers a-la XenApp and XenDesktop?
If so that would be on Citrix to create "Modern" app for Surface Hub and pub... Read More

Here is some sample SyncML code for management of Surface Hub.  The code as a whole can be used with Airwatch or broken down and used with InTune.  You'll need to replace the data fields with your specific configuration.  

 

This profile does not contain al

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The whiteboard OMA URI for ink to shape and ink to table stopped working.  I have an open case with MS Premier to investigate.  So far everything else is working well.

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Last week I configured a surface hub (successfully joined to domain, on-prem mbx and SfB w/EV).  I used the ICD (Imaging and Config Designer) to push additional settings to the device after OOBE.  One of the settings is the workspace and primary key for O

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My colleague Per Larsen, wrote some about here:

https://osddeployment.dk/2017/01/15/management-of-windows-10-team-on-surface-hub/

 

Hope it helps.

 

 

/Lars Berlau

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Update:     I removed the OMS config on the hub and then manually enabled OMS and entered the workspace ID and primary key.   Again it looks like the config took as I see

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Will Microsoft replace or repair the screen of the Surface Hub for a 1 dead pixel?

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If you have Complete for Business then yes, you can ask them to replace (as it covers accidental damage for up to the value of the Hub). But given that this would be a fu... Read More
I don't know as I've not dealt myself with a dead pixel, but in any case I'd suggest contacting support and see what they say. Also check the warranty terms as it may spe... Read More

Hi all,

 

The security-mad customer I am working with insists they want to supress the display of the next meeting that's normally displayed on the welcome screen.

I'm concerned that this choice will significantly limit the functionality of the Surface Hubs

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Hi Richard

The only way I know of doing something like this would be to turn off Calendar syncing, which I also believe disables all other Exchange ActiveSync functionalit... Read More

When we are doing annotation on the document, it will automatically save every few seconds.

 

How to disable the auto saved on the Office App from the Surface Hub? Or is this a normal behavior?

 

 

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Are you referring to Office Online, or the Office apps installed on the Hub?
Office Online (eg. Word, Excel, PowerPoint, OneNote) saves whenever you make a modification ev... Read More

I wasn't sure if this was the right place to ask this but I've been trying to create custom LOB apps and install them on a Surface Hub using provisioning packages but I'm having issues getting the apps working.  I created the app and submitted it to the M

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Our client have Exchange 2013 but doesn't have Skype for Business. They want use SfB O365 and proceed for Hybrid Deployment.

 

What is the minimum O365 licensed to setup the Surface Hub? E3 or E1?

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E1 should be fine
Best Response

Using the external Display Port connector from Surface Hub to feed a telepresense system. When we connect a laptop by HDMI/USB, the HUB is mirrored to to Display Port and can be seen by the conference system.

 

When we connect via Miracast/SmartInk the exte

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Hello,

 

At the moment it is not possible because the hub always project the latest connected source for user convinience.

 

RS2 will introduce new capabilities with the

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When can we expect to be able to share the screen of the Hub with another Hub with the possiblities of both Surfaces to interact with what is being presented on the screen?

 

Only having the whiteboard with that possiblity is not enougth when you have a lot

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Hi Folks, just wanted to check if anyone has experienced problems with using O365 on SurfaceHubs whilst having Conditional Access in place?  We are using O365 and Enterprise Mobility + Security suite, and various policies in place which require a form of

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Hi Anthony,

 

I have this exact same issue. Exchange Online protected with Intune conditional access, which seems to prevent anyone using the Office 365 welcome screen sign

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Hello,

 

I have noticed on the Surface Hub technet that :

*Settings supported with SyncML can also be configured in a Windows Configuration Designer provisioning package.

 

 

It seems that Bowserr/Homepages is supported with SyncML but I cannot find the paramet

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Hello,

 

Very good question.

 

In you case you need to create a specific ICD package for this settings.

ICD is designed to create configuration for one CSP at a time.         

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I would like to investigate the possibility of using both an external camera and external microphones with the 84” Microsoft Surface Hub unit. I have a potential use case where the unit will be installed into a large boardroom where the inbuilt microphone... Read More
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Check around this group - there are other posts about this subject as well.

You can definitely use external cameras and microphones - this is common in large rooms.
I can't answer the other questions sorry.

I just installed Creators Edition.  When I sign in with my credentials I'm getting a message "There was an error retrieving your scheduled meetings.".  I can see my recent files, and the Surface Hub is able to get the resource calendar meetings.  Is anyon

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After contacting Microsoft, they have made me aware that this is a known bug and a update to resolve this should be expected by mid-September.

 

There is a workaround that

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I contacted Microsoft Support on this issue.  We were able to resolve it by using a provisioning package to install our root certificates rather than using the certificat

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Hmm similar issue here as well. Has anyone managed to sign in at all? Seems a bit odd to roll out such a big change and for it to not work! – If we sign in using our firs... Read More

Same Issue here...

 

Calendar meetings and recent file are displayed well, but i can't open the files. allways the hub or the app ask again for my credential and after it t

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I am also seeing the same message. Anyone from Microsoft here in Community comment on this? 

Hi everyone, I need to know if everyone is having the same behavior than us when opening Office documents.

 

We are using the Surface Hub for meetings and we need to access some documents. We do not have Windows 10 available for now and some of our manageme

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Just to close that point, the new feature from the Creator Update allow to connect using an account upfront, when opening the meeting so you won't have to connect each ti... Read More

Same behavior here.

I have heard that it would be fixed in an update march/april.

so you only need to sign in one time.

 

/Lars Berlau

I'm experiencing the same thing.  I start my sessions by opening the OneDrive app, authenticate with email+password, find the document I want to work with and when I clic

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Hi Mathieu, we are also experiencing this behaviour in the same scenario as yours, have you had any feedback from MS?

I can confirm I'm seeing the same behaviour. Early adopter here with 9 hubs on site.

We are using Okta for sign in to our environment. We've just gotten our first Surface Hub and it's all configured and updated to current 1703 version. The problem is that when we try to have a user sign on we hit Okta and it sits and spins. Fortunately th

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It's probably best to troubleshoot with a Win 10 PC with the Office Suite and SfB installed.  Once you get that working, Surface Hub should work as well.

I have a case open with MS Support and they have advise to connect the hub on a mobile hotspot and it worked with Okta. As a workaround, we could connect the hub on a VLA... Read More

We have had Surface Hubs since they were first on the market and love them! 

 

We have been pushing back on requests to put any external mics or cameras on them, for multiple reasons, but we still have some people who insist on it. 

 

Has anyone had good succ

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Is there any other way to connect a Trio without USB tethering to the Hub. Would be much more useful if they could "pair" using the same sign in address.

Sennheiser has the TeamConnect Wireless - 2 or 4 wireless satellites where the Surface Hub connects via either BlueTooth or USB to the master satellite.  The master satel

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We are looking at Biamp and Vaddio solutions.  I have successfully tested with a Polycom Trio in USB mode and a Polycom CX5100.  Both worked great.  I don't see why a Bia

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I've only ever used an external mic for a Hub in a long meeting room, which is not the ideal space for a Hub in the first place. It worked well enough - not issues that I... Read More