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Hey team. Quick question here and hopefully i can make it make sence. So with the Skype for buisness Desktop client if you want to imbed a link in a calender event to people outside your enviroment (federated or open) the proper body of the email link was

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The first attempt is by looking for TNEF metadata in the email. But Exchange strips this by default when leaving your domain/when the destination is a different domain.

 

T

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What it's looking for is the Skype for Business meeting details generated by Outlook and Skype for Business when you create an invite. I would say it is something proprie... Read More

good morning, my surface hub 55 at startup msg "no bootable device or not present"

hd ssd is online but not start

recovery procedure 3 on/off does not work

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Hi All, 

I have another question about our Surface HUB...

 

 

How do we zoom in and out of the surface hub.


Currently the options I can see is changing camera to right, left and auto camera change.

 

Thanks a lot

 

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We are using Okta for sign in to our environment. We've just gotten our first Surface Hub and it's all configured and updated to current 1703 version. The problem is that when we try to have a user sign on we hit Okta and it sits and spins. Fortunately th

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It's probably best to troubleshoot with a Win 10 PC with the Office Suite and SfB installed.  Once you get that working, Surface Hub should work as well.

I have a case open with MS Support and they have advise to connect the hub on a mobile hotspot and it worked with Okta. As a workaround, we could connect the hub on a VLA... Read More

The Surface Hub remote management documentation states that you can "collect logs".  Has anyone successfully gotten remote log collection working with an MDM solution?  My AV guys are getting tired of me asking them to visit my Surface Hubs.  :) 

 

https://docs.microsoft.com/en-us/surface-hub/manage-settings-with-mdm-for-surface-hub

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We have them reporting into OMS successfully. I cant think how an MDM would collect logs.

 

I dont find the data that SurfaceHub provides as valuable as SRSv2, but maybe th

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We have had Surface Hubs since they were first on the market and love them! 

 

We have been pushing back on requests to put any external mics or cameras on them, for multiple reasons, but we still have some people who insist on it. 

 

Has anyone had good succ

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We are looking at Biamp and Vaddio solutions.  I have successfully tested with a Polycom Trio in USB mode and a Polycom CX5100.  Both worked great.  I don't see why a Bia

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I've only ever used an external mic for a Hub in a long meeting room, which is not the ideal space for a Hub in the first place. It worked well enough - not issues that I... Read More

Hi All,
we have a surface hub into the office,
and we have a little problem with its utilization.

we have an Office365 account...

We can open Microsoft Edge on the surface Hub and browse the internet.

but..

We would wants to save bookmarks and change the openin

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You can use an MDM solution to set your home page(s) and manage those other settings.  I have successfully tested this with Intune and Airwatch.  I don't recall see anyth

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Another information...

 

Understand if the session staying logged in does not work – as it’s based on sessions. However, I would expect the bookmarks feature to work.

we sho

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Sorry, I can't think of anything that is possible other than creating a "landing page" you can access with a short URL.

I've been working on getting my surface hub recognized by intune, when I try to add the managment feature is gives me the error that we were unable to connect to work or school. Right now the Surface only has a local admin account. We don't have Advanced

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If you are synchronizing with AAD, be sure you are synchronizing the container in which your room accounts live.  I wasn't able to enroll any accounts until this was set

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You do need Azure AD to enroll the device, not necessarily Azure AD Premium though.

I am looking for a way to record audio and video from the Surface Hub when giving presentations. Using Skype for Business call recorder does not seem to be the best option, as the quality of video I get is not sufficient.

I enclose a video https://channel9.msdn.com/blogs/Design-and-Develop-Apps-for-surface-Hub/Dr-Neil-and-Golnaz-show-YOU-how-to-use-the-Surface-Hub

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I have configured 9 surface hubs across the firm and all so worked fine with existing respective conference room accounts. 

When the skype signed in, i cannot search company contacts by first name or display name unless i type complete sip address.  Not fo

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I just installed Creators Edition.  When I sign in with my credentials I'm getting a message "There was an error retrieving your scheduled meetings.".  I can see my recent files, and the Surface Hub is able to get the resource calendar meetings.  Is anyon

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Hmm similar issue here as well. Has anyone managed to sign in at all? Seems a bit odd to roll out such a big change and for it to not work! – If we sign in using our firs... Read More

Same Issue here...

 

Calendar meetings and recent file are displayed well, but i can't open the files. allways the hub or the app ask again for my credential and after it t

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I am also seeing the same message. Anyone from Microsoft here in Community comment on this? 

We can see the recent files, we just get an error in the meetings section.  I submitted a case for this and I was informed that the meetings will only display for users w

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Yes, we're also seeing the same error.  Beginning to wonder if it was just us, but by the sounds of it it's a larger issue beyond our config.
Just applied the latest updat

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Hello fellow Hubsters!

We have great news this week and I want to ensure we all get them. The new Hub to Hub collaboration whiteboard is now available and this includes all awesome features such as: ink to shape, ink to table, ruler, etc. 

 

Important to

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Is there a way to 'force' the Whiteboard update?  We've got ~20 Hubs scattered around the world, but one of our 55's is refusing to update.  We've done a full reset and r

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Huge Surface Hub fan here.  I thought I'd start a suggestion box thread.  Feel free to contribute.  I'll start with my next reply!

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The ability to remote into a Hub.  We currently have a lot of support scenarios where just being able to see what's going on would be a huge help.  

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Create a User Voice for Surface hub.....Microsoft are generally pretty responsive on the UV forums, but less so here, it seems :-/

The ability to control the proxy settings via MDM would be nice

RDP app from the app store does not work. There has been a fix in the works, but need to bump it up the list.
Ability to open multiple instances of the same app. Would be super helpful with Excel.

Is there any apps that can record a skype meeting from Surface Hub?

 

Or can Microsoft add that feature on Surface Hub since the desktop client of Skype has a recording manager ...

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I've found the best method for now is to have one of the participants record it.
Or alternatively I just bring my device in the room as well, mute the mic and turn the vol... Read More

Get with Citrix and make that happen!!

 

Pretty please?  

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Do you mean an app to connect to Citrix-published apps and servers a-la XenApp and XenDesktop?
If so that would be on Citrix to create "Modern" app for Surface Hub and pub... Read More

When I try to start the video, I get a popup saying "we can't start video because your camera is being used by another app or it isn't set up". How do I set it up? Or what's the other app?

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I've seen this on a Windows desktop PC with some cameras sometimes, but not on a Surface Hub.
Is it still occurring since the Creators Update?

Hi all,

 

Is anyone else seeing this issue? When a whiteboard is created on the Surface Hub and saved to Onedrive/Emailed out you can't open the  .one file unless you use the windows OneNote client.

 

I.e.

I save the whiteboard to Onedrive, then I go to open i

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I've not had this issue, but I use the OneNote 2016 client - have you tried that?

Can you please add functionality to the built-in Whiteboard app? We have had these units for over a year and clearly would benefit from a few minor updates that would add major capabilities:

 

Color selection - only being able to use Black, Red, Green, Blue

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You might have better luck posting to the UserVoice site for Surface Hub (if they have one) as Microsoft teams tend to monitor those more closely than this forum.

SurfaceHub, setup , all apps ok via windows menu but Skype and Whiteboard options (tiles/buttons?) are not working from welcome screen. Thye just shake for a second and ignore the request. Any ideas?

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Is this still occurring?

The surface Hub is placed in a conference room or board room.

This room is already having a resoruce account in exchange and end users use it to book rooms.

Can we use same resource accounts and enable it for skype for the hub. ?

 

This is because the confe

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Yes, you can use the same account for both the room and the device.
You would probably need to re-configure your current setup, but it would make it simpler if you had the... Read More

As the title says, we have the Creators Update on our 55" Surface Hub, but the Whiteboartd app is still very much the old version.

 

I have seen the video here (https://www.youtube.com/watch?v=R8tX10VIgq0&MC=Windows&MC=BusApps&MC=OfficeO365) which demoes th

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Thanks for all the responses - we now have the updated app.

 

However I would point out that at  no time during the video presentation linked in my original post was it eve

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Hi all, whiteboard updates are app updates that happen automatically and continually, they are not linked to major Windows updates, such as Creators. You should be able t... Read More

Hey, It should come down in an update post Creators Update - we just got it today, its pretty cool!20170622_005623381_iOS.jpg

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I was at a Surface Hub partner today and their hub had the new whitebaord app. Time to check for updates

Same here...most of our Hubs are updated, but no new Whiteboard app....A decent amount of time was spent on it in the Mechanics video, so it would be good to know when it

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Has anyone found an updated version of the Quick Reference Guide for Creators Edition?  Version 1.0 for the Anniversary Edition is here for comparison.

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It seems like after the last update the Surface Hub can not send emails, e.g. sharing the contents of the Whiteboard at the end of the meeting.  When I click the "Share" button and select email the [send email] button is grayed out and next to it this mes

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This looks identical to your other post, so I'd suggest the same action - contact support or at least attempt to remove & re-add the account.

It seems like after the last update the Surface Hub can not send emails, e.g. sharing the contents of the Whiteboard at the end of the meeting.  When I click the "Share" button and select email the [send email] button is grayed out and next to it this mes

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No ideas without access to the device as I haven't seen this error myself.
You could always remove the account and re-add it, or failing that contact support and have them... Read More

What's the true end goal for the NFC connectivity on the right side of the unit?  I haven't seen a great use for it, but I'm curious why Microsoft hasn't put any thought into auto sign in.

 

Could a feature be worked on (whether this is in conjuntion with t

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That would be an amazing scenario, and I believe it's one that was originally considered and designed for.
I do know you can use NFC cards with apps like Stormboard for ex... Read More