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Skype for Business Preview Program

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Hi trying to get on to this public preview, I have been in the requested state for 14 days now - any idea how this should progress?

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I realize this is a little old, but I have also applied and am eagerly awaying a response.  I am using this with a personal account and setup so I can test and learn more

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Requested participation on 08/22/2016.

 

We have 60 users, Cloud PBX with on-premise CCE. We have been waiting for this as it means we don't have to put another IVR system

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I'm hearing that some users have been opened to the "Cloud PBX Org Auto Attendant & Call Queues (Public Preview)" and are using it. However, my invite, which I requested ... Read More

Saranya - I see you have a lot of eager new users to get onboarded.  Looking forward to it in the near term.

 

For everybody else, as Microsoft Partners, we utilize our int

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8/3 here as well... MS is missing out on all of our E5/PSTN subs until this comes online.

Hi all,

 

in my company we use Lync 2013 Infrastructure and currently evaluate Skype4Business Mobile on iOS with a small user group.

 

There are some security restrictions why users have to change their Windows password periodly. After a Windows password chan

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If the password didn't match when they hit sign in it would prompt them for their password. Is that not happening?

So here's the story...

  • We were recently invited to participate in the Cloud PBX Org Auto Attendant & Call Queues program in the Skype For Business Preview.
  • This has now been activated and we see the new “Call Routing” options in the SfB Admin Center.
  • In prep
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FYI, something that wasn't intuitive to me is, when people tell you to open a service request, what that means is to submit a pre-release bug (See attached screenshot) on

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Hi!

if your number is already ported, please file a case on skypepreview.com and our support team will get started on it!

thanks!

Seems to be a common requirement. See this thread for more info - short answer is that you have to issue a service request to change the number.

 

https://techcommunity.microsoft.com/t5/Skype-for-Business-IT-Pro/Change-User-Number-to-Service-Number/m-p/14906/thread-id/340

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On the AA we need to have an option to leave a group voicemail directly, without having to call a particular user and waiting for the call to time out. This voicemail needs to be forwarded to all users on the calling group. This is vital for our out of of

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Hi Toby, This is actually a Common and valid request, I am hoping our Engineering team will consider this feature.

 

I just wanted to suggest that for now you may be able

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I am sure this is on the roadmap, but we're testing call queues and the callerID that an agent receives in a long GUID string rather than the original callerID.

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Should be fixed by now, could you please open a support ticket through online portal ?

Thanks!

Hello All,

 

Can the caller ID info for all users be the service number for the company? Dont want people calling back the number they see on the caller ID. Trying make sure all calls go through the auto attendant. We have nothing ON-PREM everthing is in th

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I second this request.   Having the ability to manipulate outbound CallerId's would be a very nice feature to have, either to point at an OnPrem IVR, an Third Party IVR o

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Good Afternoon -- I've been attempting to create our first experimental Call Queue for the past two days.   I've listend to the Call Queue preview broadcast but still cannot seem to get any agents into my queue.

 

I've tried:

  1. Office365 Group
  2. Distrbution Group
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Hi Mike, we have a known issue (for now) of 24hrs delay in DL replication. Is this DL created within 24hrs ?

Also would be great if you could open a support case through o

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I can successfully create a dial plan with normalization rules and assign the tenant dial plan to users via the grant-cstenantdialplan cmdlet, but I'd like to have the tenant dial plan be global and apply to all users without having to use the grant-csten

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Hi David, There is a global TenantDialPlan which applies to all the users in the tenant. (attached.)

 

 

Best Response

I am using SfB OrgAA preview. I am attempting to set up auto attendant for my small business. I've subscribed to SfB PSTN and PBX for myself.  I can't afford to add all users to the preview in order to create something that might not be used in production

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1 Reply
Hello Stephen Have you Enrolled in preview with your production tenant or have you created a separate tenant for it? There may not be a way to provide test accounts unde... Read More

Currently it is only possible to automatically schedule call forwarding during outlook work hours in SFB. However we run a small customer service business and need to forward calls outside of work hours so we can anser calls on mobiles when the office is

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We have a user setup that has Call Forwarding turned on to an external number.  When out of business houses we forward this user.  

 

Obviously having the ability to forwa

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Hi Toby - This ability is not present natively in the client, Thanks for your feedback. I am not certain what your environment is, in case you have SFB on Premise and Exc... Read More

Just wanted to check on the timeline for Skype for Business AA Preview approval? I signed up a few weeks ago, and received the welcome email. I have updated my profile and added all of my employees. Is there anything that I can do to expedite the approval

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Hoping I'm on that list as well!

Hi Nick,

 

As long as you have expressed interest in Org AA on the portal, there are no further steps required. We do onboarding in phases, and the next phase will take p

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I saw that recently more and more countires are going for PSTN Calling Preview (UK, France, recently Spain). I guess Microsoft cannot disclose which countries are next for the preview due to the legal issues. However, I would like to see countries in the

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1 Reply

Hey Tomasz,

 

You are correct, we can't disclose whats in the pipe. But please do continue to keep an eye on our blog posts and the Preview Programs we publish on https://www.skypepreview.com/

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We utilize a third party answering service. I am trying to setup an AA so it will transfer calls to that number that is outside of our orginazation. Is this possible in SFB/O365? From what I can tell any calling/ringing/transfering must remain in-orginaza

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[Updated with better approach, 2-21-17]

 

I use a great virtual receptionist service called Money Penny. However, as stated above, currently OrgAA does not allow you to con

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Best Response

Hi Sean, That is Correct, AT the Moment Call Transfer from Org AA or Call Queues is Limited to Internal Org Users only.

I note that Call Queues are now in preview for Cloud PBX but currently require you to purchase a service number hosted in the cloud. We would like to setup 'hunt' groups for staff who are using CCE to make calls via on-prem SBC and SIP service. Can you gi

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Hi Ian, it is on roadmap , however we don't have firm dates when it will be available. In preview there is no support of CCE of hybrid voice via a Lync 2013/SfB 2015 pool

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I am currently running OS Build 10.0.15031.0 on a Nokia Lumia 950. I can no longer open the Skype for Busniess app. Any suggestions on how to reset or repair the app?

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Try uninstalling the app from "All apps" and reinstalling it. I have the same phone and don't see a way to reset or repair the app