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Common Area Phones

Larry Thomas
Occasional Contributor

Common Area Phones

Hi 

 

Was wonder if and when common area phones will be supported with Skype Online and what people are doing in the interirm. 

 

Are you assigning generic ID's and logging into them?

 

Thanks

LT

7 Replies

Re: Common Area Phones

Skype for Business Online does support common area phones but not in the same way as on-prem.
It's a more simplistic approach in that the phone needs to have a user license and be set up like any normal user & handset.
So yes - we have customers setting up generic accounts and logging into those.

Re: Common Area Phones

Actually some devices labeled as 'Common Area Phones' like the Polycom CX500 are NOT supported witrh Skype for Business Online.  These devices do not include a USB port and thus cannot be authenticated.  SfB Online does not support PIN Authentication which is the only way to the traditional Common Area Phone account can authenticate.

 

This article covers user account/license requirements for phones used online: http://blog.schertz.name/2017/01/skype-for-business-online-meeting-room-accounts/

 

Using other 3PIP devices can emulate this approach buy using a regular user or meeting room account online (not CAP accounts).

Re: Common Area Phones

Thanks. this is what I was implying - that you need to use a fully featured user account and phone that supports this to "impersonate" a common area phone.

Re: Common Area Phones

Hi Larry, March 1st 2018 is the date that we can now share for this SKU to be available. Stay tuned, more details will come soon

Re: Common Area Phones

Alejandro - To be clear, when you say 'this SKU', do you mean a license specifically for common area phones?  If so, that's great news! 

 

We have many phones not dedicated to a specific user, but to a position or department, and may people use those.  It seemed silly that to accomplish this with MS Phone System I would have to give each phone an E5+PSTN calling license*, when the ONLY thing it needs is the ability to make and receive phone calls.  (And, most of those don't even need to receive external calls, but should at least be capable of dialing out)

 

*Or (E1 or Skype4b plan 2)+CloudPBX+PSTN Calling

Re: Common Area Phones

Jeff,

 

After upgrading to the December CU in Skype for Business On-Prem I have found out that my CX600 and CX3000 common area phones no longer support PIN Authentication. They all logged out after the update and were unable to log back in. Running the latest firmware 4531

Re: Common Area Phones


Steve Whitcher wrote:

Alejandro - To be clear, when you say 'this SKU', do you mean a license specifically for common area phones?  If so, that's great news! 

 

--> Correct, it's a license what is coming soon (expect it to be available in about a month or so).

 

The introduction of this SKU is intended to provide Microsoft customers the flexibility needed to license all calling devices in their Enterprise appropriately and compliantly without over licensing.