Forum Discussion
Common Area Phones
It's a more simplistic approach in that the phone needs to have a user license and be set up like any normal user & handset.
So yes - we have customers setting up generic accounts and logging into those.
Actually some devices labeled as 'Common Area Phones' like the Polycom CX500 are NOT supported witrh Skype for Business Online. These devices do not include a USB port and thus cannot be authenticated. SfB Online does not support PIN Authentication which is the only way to the traditional Common Area Phone account can authenticate.
This article covers user account/license requirements for phones used online: http://blog.schertz.name/2017/01/skype-for-business-online-meeting-room-accounts/
Using other 3PIP devices can emulate this approach buy using a regular user or meeting room account online (not CAP accounts).
Jeff,
After upgrading to the December CU in Skype for Business On-Prem I have found out that my CX600 and CX3000 common area phones no longer support PIN Authentication. They all logged out after the update and were unable to log back in. Running the latest firmware 4531
- Thanks. this is what I was implying - that you need to use a fully featured user account and phone that supports this to "impersonate" a common area phone.
