I hope everyone is having a great summer - July has flown by. As we head into the second half of the year, we're continuing to innovate in Teams to help people collaborate with people and AI to get w...

Where did the first half of the year go? This edition of What's New in Teams comes to you on the heels of InfoComm 2026 in Las Vegas, the largest professional AV show in North America, and the week w...

It’s often difficult for businesses to serve every customer right away during surges in call volumes. Callers sit on hold while staff race to work through the backlog. Meanwhile, agentic voice A...

We’re introducing workplace check-in via Wi-Fi for Microsoft Places and Teams, designed to help employees coordinate in-person work by keeping their workplace location up to date when they’re in the ...

It's hard to believe May is over already! You may have noticed this edition of What's new in Teams is landing a few days later than usual — that's intentional. We're publishing alongside Microsoft Bu...

Our team just wrapped up the M365 Community Conference in Orlando, FL, and it was an incredible way to close out April! Our teams were energized by connecting with, listening to, and sharing what’s n...

We’re excited to announce general availability of Microsoft Teams Phone user multi-line, which lets admins assign up to 10 phone numbers to a single Teams Phone user. What is Teams Phone user ...

We announced several exciting updates at the Microsoft 365 Community Conference this week: you can now scale Teams pilots to your broader frontline organization faster, fill open shifts automatically...