Starting today, Microsoft Phone System Direct Routing is now generally available. Direct Routing allows customers to choose their telecom provider to enable their users to make and receive calls in Teams. If your country is supported by Teams and Phone System you can start planning and deploying Direct Routing in your organization today. Direct Routing and Calling Plans are now your 2 choices for dial tone in Microsoft Teams.
There are two primary approaches to deploying Direct Routing for you to consider.
CUSTOMER DEPLOYED SCENARIO. If you read our May blog on Direct Routing, you are already familiar with our initial approach to deployment. This scenario has 3 key elements: (1) Office 365 with Phone System enabled, (2) Session Border Controllers (SBC) from our certified partners such as AudioCodes or Ribbon, and (3) trunks from your voice provider. Customers have been previewing this scenario since May. For customers who want to manage the infrastructure on-premises this will be their optimal choice.
PARTNER HOSTED SCENARIOS. Back in May 2018, we also began working with providers around the world on a second scenario to ensure that customers who wanted a hosted architecture would have options. This can mean hosted SBCs, additional management capabilities, and other services. We encourage you to reach out to this first set of providers who tested Direct Routing in their environments – BezeQ International, BT, Cellip, Nuwave Communications, Orange Business Services, Swisscom, TATA, Telekom Deutschland, Telenor, Thinktel, and West to learn more about their offerings. As we go forward, we expect more companies to offer solutions and services with Direct Routing to our joint customers.
We will continue to enhance Direct Routing including plans to deliver improved support for escalating calls, media bypass, and enhanced trunk support to help our partners scale their solutions.
Microsoft provides Direct Routing support for customers who use a certified SBC. Furthermore, I would be cautious about any solution where call control does not reside with Microsoft Phone System.
With MS Teams becoming more and more popular. Fuse 2 Communications have deployed many MS Teams direct routing solutions across the UK and Internationally. Using Microsoft accredited SBC’s (Sonus), our engineers are accredited experts in deploying medium to large solutions of this nature. We host and manage the solution in our independent carrier grade voice network in multiple data centres across the UK and Europe. Below is the link to our MS Teams Direct Routing landing page.
How to mitigate DDoS attacks on public IP of the SBC? Imagine you have several small offices around the world, each of them with local internet breakouts and SBCs connected with direct routing. The local internet providers don't offer a scrubing solution to handle DDoS attacks. In case of a DDoS attack you can send the users back home and they will be able to do their work but phone calls will stop. What are the options? ExpressRoute?
Last week I published a Direct Routing Overview on LinkedIn, the engagement has been amazing. The folks on this thread are presumably DR users, SME's, or those considering it. That being said , lets hear your feedback or let me know if you find it useful. Respectfully, Gary
Is there a Teams phone that dual registers with Teams and on-prem CUCM? We would like to give users the option to join Teams meetings while maintaining our on prem telephony infrastructure. Not talking about direct routing, I'm looking for actual dual registration. Thanks!
Great work Microsoft and I am very proud to work for one of the first service providers that can now offer Microsoft Teams Direct Routing to all our global customers.
Floyd Reyes we are working on getting the Call Detail Records in Office 365 portal the upcoming month.
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Starting today, Microsoft Phone System Direct Routing is now generally available. Direct Routing allows customers to choose their telecom provider to enable their users to make and receive calls in Teams. If your country is supported by Teams and Phone System you can start planning and deploying Direct Routing in your organization today. Direct Routing and Calling Plans are now your 2 choices for dial tone in Microsoft Teams.
\n
","body":"
Starting today, Microsoft Phone System Direct Routing is now generally available. Direct Routing allows customers to choose their telecom provider to enable their users to make and receive calls in Teams. If your country is supported by Teams and Phone System you can start planning and deploying Direct Routing in your organization today. Direct Routing and Calling Plans are now your 2 choices for dial tone in Microsoft Teams.
\n
\n
\n
There are two primary approaches to deploying Direct Routing for you to consider.
\n
\n
CUSTOMER DEPLOYED SCENARIO. If you read our May blog on Direct Routing, you are already familiar with our initial approach to deployment. This scenario has 3 key elements: (1) Office 365 with Phone System enabled, (2) Session Border Controllers (SBC) from our certified partners such as AudioCodes or Ribbon, and (3) trunks from your voice provider. Customers have been previewing this scenario since May. For customers who want to manage the infrastructure on-premises this will be their optimal choice.
\n
\n
\n
PARTNER HOSTED SCENARIOS. Back in May 2018, we also began working with providers around the world on a second scenario to ensure that customers who wanted a hosted architecture would have options. This can mean hosted SBCs, additional management capabilities, and other services. We encourage you to reach out to this first set of providers who tested Direct Routing in their environments – BezeQ International, BT, Cellip, Nuwave Communications, Orange Business Services, Swisscom, TATA, Telekom Deutschland, Telenor, Thinktel, and West to learn more about their offerings. As we go forward, we expect more companies to offer solutions and services with Direct Routing to our joint customers.
\n
\n
\n
\n
We will continue to enhance Direct Routing including plans to deliver improved support for escalating calls, media bypass, and enhanced trunk support to help our partners scale their solutions.
Regardless of your requirements for calling in Teams, Microsoft has you covered with options from Direct Routing and Calling Plans.
\n
\n
","body@stringLength":"6744","rawBody":"
Starting today, Microsoft Phone System Direct Routing is now generally available. Direct Routing allows customers to choose their telecom provider to enable their users to make and receive calls in Teams. If your country is supported by Teams and Phone System you can start planning and deploying Direct Routing in your organization today. Direct Routing and Calling Plans are now your 2 choices for dial tone in Microsoft Teams.
\n
\n
\n
There are two primary approaches to deploying Direct Routing for you to consider.
\n
\n
CUSTOMER DEPLOYED SCENARIO. If you read our May blog on Direct Routing, you are already familiar with our initial approach to deployment. This scenario has 3 key elements: (1) Office 365 with Phone System enabled, (2) Session Border Controllers (SBC) from our certified partners such as AudioCodes or Ribbon, and (3) trunks from your voice provider. Customers have been previewing this scenario since May. For customers who want to manage the infrastructure on-premises this will be their optimal choice.
\n
\n
\n
PARTNER HOSTED SCENARIOS. Back in May 2018, we also began working with providers around the world on a second scenario to ensure that customers who wanted a hosted architecture would have options. This can mean hosted SBCs, additional management capabilities, and other services. We encourage you to reach out to this first set of providers who tested Direct Routing in their environments – BezeQ International, BT, Cellip, Nuwave Communications, Orange Business Services, Swisscom, TATA, Telekom Deutschland, Telenor, Thinktel, and West to learn more about their offerings. As we go forward, we expect more companies to offer solutions and services with Direct Routing to our joint customers.
\n
\n
\n
\n
We will continue to enhance Direct Routing including plans to deliver improved support for escalating calls, media bypass, and enhanced trunk support to help our partners scale their solutions.
Starting today, Microsoft Phone System Direct Routing is now generally available. Direct Routing allows customers to choose their telecom provider to enable their users to make and receive calls in Teams. If your country is supported by Teams and Phone System you can start planning and deploying Direct Routing in your organization today. Direct Routing and Calling Plans are now your 2 choices for dial tone in Microsoft Teams.
\n
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Microsoft provides Direct Routing support for customers who use a certified SBC. Furthermore, I would be cautious about any solution where call control does not reside with Microsoft Phone System.
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Can we use Direct Routing without certified SBC, like the following link ?
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With MS Teams becoming more and more popular. Fuse 2 Communications have deployed many MS Teams direct routing solutions across the UK and Internationally. Using Microsoft accredited SBC’s (Sonus), our engineers are accredited experts in deploying medium to large solutions of this nature. We host and manage the solution in our independent carrier grade voice network in multiple data centres across the UK and Europe. Below is the link to our MS Teams Direct Routing landing page.
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For the ones interested in Teams Calling. Have a look at a comparison of the different options.
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Last week I published a Direct Routing Overview on LinkedIn, the engagement has been amazing. The folks on this thread are presumably DR users, SME's, or those considering it. That being said , lets hear your feedback or let me know if you find it useful. Respectfully, Gary
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Is there a Teams phone that dual registers with Teams and on-prem CUCM? We would like to give users the option to join Teams meetings while maintaining our on prem telephony infrastructure. Not talking about direct routing, I'm looking for actual dual registration. Thanks!
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So we should be expecting it this September you think or more likely October 2019 ?
Regards,
Floyd
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Great work Microsoft and I am very proud to work for one of the first service providers that can now offer Microsoft Teams Direct Routing to all our global customers.
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Floyd Reyes we are working on getting the Call Detail Records in Office 365 portal the upcoming month.
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