Outlook Monarch: Allow adding shared mailbox folders to Favorites
In the classic Outlook I can add Inbox folders of shared mailboxes to Favorites, easily detecting and accessing new emails sent to any of mailboxes I manage.
In the new Monarch Outlook, this is no longer possible as only my personal folders can be added to Favorites.
67 Comments
- scottbmuCopper Contributor
Needs to be resolved ASAP, planning on rolling out the new Outlook when the new planner arrives to the team and this is an issue!
- Jason_GreenCopper Contributor
Going back to old outlook till this feature is available.
- Dave_PurscellBrass Contributor
Shared mailboxes are widely used. So are fully licensed mailboxes which are accessed by multiple people. This a ridiculous error by Microsoft. It can't just be an oversight.
- MikkogrenCopper Contributor
Shared mailboxes are widely used, this feature is needed back for the "new" outlook.
- kumlin_mCopper Contributor
Hahaha! What can you say. Usability is clearly NOT a priority! They just don't care or they are just too stupid and probably get upset that we, the users, are actually more clever and figure out things these geniuses didn't even think of.
And that is why they just ignore to fix stuff for a long time. And yes, I actually believe this is the case. I mean what else could it be? To miss that we want to add shared folders to our favourites is just too stupid to miss! - smongeauCopper Contributor
This is completely insane. An essential feature that will also be keeping my company from pursuing rollout.
- Felix_RothCopper Contributor
The whole company is still waiting on this missing but very important improvement.
- VirtualOxCopper Contributor
Any roadmap on this feature?
- Dave_PurscellBrass Contributor
Maybe Microsoft just doesn't want us to be customers anymore. They obviously don't care what we think.

- MrNickIron Contributor
Another site today blocked from this update. This oversight is ridiculous.