In the classic Outlook I can add Inbox folders of shared mailboxes to Favorites, easily detecting and accessing new emails sent to any of mailboxes I manage.
In the new Monarch Outlook, this is no longer possible as only my personal folders can be added to Favorites.
67 Comments
This would cause huge issues for us if this feature is not added. So many emails would be missed because you have to scroll down and expand multiple folders to see the count of unread emails. Will be finding a new email client if Microsoft forces this new version out for general release
+1 on shared mailboxes.
company uses many shared mailboxes. Buried this deep is not an option
"Testing? Testing? We don't need no stinkin' testing." 😄
Usability is apparently NOT job 1.
Fancy new UI. Snappy response. Completely useless without basic shared mailbox functionality. How did this make it through testing?
This is a significant oversight from Microsoft. This feature was instrumental in efficiently managing and accessing new emails across multiple mailboxes.
With the new Outlook, this crucial functionality has been omitted. Now, only personal folders can be added to Favourites, which significantly hampers our ability to monitor and manage shared mailboxes effectively. This change has adversely impacted our workflow, especially in environments where quick access to shared mailbox folders is essential.
I urge the Outlook development team to consider reinstating this feature in the new Outlook. The ability to add shared mailbox folders to Favourites is not just a convenience; it is a necessity for many of us managing multiple mailboxes in a professional setting.
Thank you for considering this request. We appreciate your efforts in continuously improving Outlook and hope to see this valuable feature return.
Still a HUGE problem. This needs to be resolved.
This is the reason our organisation hasn't switched across to the new Outlook as well. Monitoring multiple mailboxes is a key job for many users, so having these pinned at the top is essential.
Please make is possible to add shared mailboxes to Favorites in the New Outlook. This missing feature is reason for our company to not use the New Outlook and reverse back to the classic Outlook.
