This is a significant oversight from Microsoft. This feature was instrumental in efficiently managing and accessing new emails across multiple mailboxes.
With the new Outlook, this crucial functionality has been omitted. Now, only personal folders can be added to Favourites, which significantly hampers our ability to monitor and manage shared mailboxes effectively. This change has adversely impacted our workflow, especially in environments where quick access to shared mailbox folders is essential.
I urge the Outlook development team to consider reinstating this feature in the new Outlook. The ability to add shared mailbox folders to Favourites is not just a convenience; it is a necessity for many of us managing multiple mailboxes in a professional setting.
Thank you for considering this request. We appreciate your efforts in continuously improving Outlook and hope to see this valuable feature return.