Event details

Have questions about the calling capabilities in Teams? Our panel of experts will be on hand to answer any of the questions you might have about the technical planning that’s required to implement Teams Calling, how to configure it, or how to monitor usage and call quality in your implementation. 

 

Submit your questions during this live hour – or submit questions early by posting a Comment below. 

Allen
Updated Aug 27, 2025
microsoft teams
Teams Phones

122 Comments

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  • Petri-X's avatar
    Petri-X
    Bronze Contributor
    Nov 08, 2021
    Currently I'm trying to get understood if Teams Call Queue services are supporting Local Media Optimization (LMO). If all other call scenarios are working, but Call Queues does not, then isn't that logically that Call Queue service is broken? The problem appears when Call Queue is calling to agent where we must use LMO, meaning the RTP must go between Teams Desktop client and SBC's internal interface.
    • frankbruce's avatar
      frankbruce
      Occasional Reader
      Nov 03, 2021
      Yes. Direct Routed numbers applied to users, are used as their DDIs, Direct Routed numbers applied to Resource Accounts can be used as a dialling choice in Collaborative Calling. If its an Enterprise SBC, you can create number fixups to present whatever the carrier permits. Best Regards - Peace, Health and Happpiness. Frank
  • Ashka123's avatar
    Ashka123
    Brass Contributor
    Nov 03, 2021
    If i enable forwarding in teams to external number and someone(who is in island mode) call from teams to teams will that transfer to external number.
  • Ashka123's avatar
    Ashka123
    Brass Contributor
    Nov 03, 2021
    Does Team admin role will allow to get full command on admin portal. Will Team admin role allow to see the MBR configuration
  • grantfaulknertg's avatar
    grantfaulknertg
    Copper Contributor
    Nov 02, 2021
    Will there be further advanced Teams Admin Portal options for (for example) changing things like voice routing to SBCs? Or will these be PowerShell only for the foreseeable future?
    • Erik365Online's avatar
      Erik365Online
      MCT
      Nov 09, 2021
      I also would like to know if there are any plans to bring Phone Number Assignment for Teams Direct Routing to the TAC so that I do not need to use PowerShell in the future?