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Have questions about the calling capabilities in Teams? Our panel of experts will be on hand to answer any of the questions you might have about the technical planning that’s required to implement Te...
Allen
Updated Aug 27, 2025
microsoft teams
Teams Phones
Ashka123's avatar
Ashka123
Brass Contributor
Nov 03, 2021
does caller id policy support direct number
  • frankbruce's avatar
    frankbruce
    Occasional Reader
    Nov 03, 2021
    Yes. Direct Routed numbers applied to users, are used as their DDIs, Direct Routed numbers applied to Resource Accounts can be used as a dialling choice in Collaborative Calling. If its an Enterprise SBC, you can create number fixups to present whatever the carrier permits. Best Regards - Peace, Health and Happpiness. Frank